Director of MICE at Hyatt Regency Phuket Resort. A responsible and positive character with hands-on attitude to achieve success. Post graduate from QS Global World Ranking #143 university-Graduate School of Management, UPM. Great adapting in the years of 2020-2021 with superb positive vibe and energy to the team. Lead by example and prepared for hotel relaunching after major renovation done for 18 months. Work well with external contacts from international clients to suppliers with great reviews and support to back every involvement. Coordinate with all internal departments to work closely to achieve the success of every corporate events and wedding arrangements and constantly together with a strong bond team achieving of each year budgeted MICE and Wedding revenue. Self-driven towards learning new knowledge, Graduated with MBA and BBA degrees. Conducted research and wrote thesis with the title of The Influence of Learning Culture on Knowledge Performance of Private Hospitals Nurses in Malaysia Able to write and speak fluent English, Mandarin, Cantonese and Bahasa Malaysia. Professional friendly and good in communication with international clients to convert businesses and execute the events successfully. Bridging sales team with international clients for MICE, Weddings to wholesale. Reliable with good follow up on task and able to work well with others with sincere concern for others well being. Supportive in expanding the team to achieve year to year increase budget. Being role model to keep the team to achieve yearly groups sales budget. Open for working abroad and look forward to new experience and lifestyle with strong family support.