Software Engineer | Technical Support Engineer. With a Master’s degree in Software Engineering from Ecole Polytechnique Internationale, my current role at OwlCom focuses on enhancing client experiences through technical excellence. We've developed solutions that streamline operations, and I've been pivotal in anomaly management, optimizing SQL queries, and enriching client knowledge through comprehensive training. Collaboration is at the heart of our success; working alongside sales, product, and professional services teams, we've delivered functional and technical analysis that drives innovation. My multilingual skills in English, French, and German, coupled with a strong foundation in Java and AngularJS, support our mission to deliver robust, user-centric software solutions.