Technology Architecture Delivery Analyst/Site Reliability Engineer/System Analyst. I began my career as a system analyst, focusing on solution-driven strategies. My expertise lies in collaborating with diverse teams to ensure smooth development and delivery of application operations tailored to meet business objectives. My portfolio encompasses tasks such as requirement gathering and analysis, development, bug resolution, testing, and overseeing incident, problem, and change management processes. I'm passionately committed to continuous learning and constantly expand my technical knowledge to better fulfill my role. In my first role in Singapore, I took up the position of a System Analyst. My primary responsibility was to guarantee the delivery of top-tier services within the stipulated SLA. I was entrusted with the management and optimization of the Incident, Problem, Service Request, Change, and Escalation processes. I consistently ensured peak performance in these domains and initiated service enhancements whenever necessary. A year into my journey, I transitioned into the role of a Technology Architecture Delivery Analyst. Here, my mandate was to maintain high availability of both production and testing environments for various teams. Furthermore, I was tasked with ensuring these environments adhered strictly to the company's security protocols. Eager to delve into emerging technologies, after three years, I pivoted and joined a new organization as a Site Reliability Engineer. In this capacity, I oversaw the robust functioning of their primary business systems and services. As a service owner, I was accountable for system stability, cost-effectiveness, and refining alert monitoring to uphold the highest standards. Drawing from a rich blend of roles, I seamlessly integrate technical know-how with functional expertise. This synthesis allows me to strike a balance between speed and scale, enabling me to deliver exceptional value efficiently.