CLEMENT LAU's Resume

CLEMENT LAU

Cloud Site Reliability Engineer

Male

Sales representative

Live in Singapore

Nationality

Summary

I am a Malaysian, graduated from Bachelor of Computer Science (Hons.) in East China University of Science and Technology, Shanghai (ECUST). Results-driven Site Reliability Engineer & Blockchain Developer with 3+ years’ experience in e-commerce, Web3, and DevOps. Proven track record in improving system uptime by 15%, boosting campaign retention by 10%, and building NFT & smart contract platforms. Skilled in Python, Solidity, and crossfunctional collaboration across SEA markets. Adept at optimizing systems, automating workflows, and delivering scalable solutions in fast-paced environments.

Work experience

Cloud Site Reliability Engineer
SF Express Corporation
2026.02-Current
(6 months)
-Maintained 90%+ uptime for cloud-based services on GCP(Google Cloud Platform) -Reduced incident resolution time by 25% through proactive monitoring and automation -Improved system performance by identifying bottlenecks using Linux diagnostic tools -SQL Database: Guarded MySQL stability :optimized slow queries, connection pools, and resolved severe replication lags. -Kubernetes: Administered production K8s (GKE) clusters; utilized Headlamp UI and CLI to fast-track Pod troubleshooting (OOMKilled, routing errors) and manage daily YAML configs. -CI/CDSupport:Maintained pipelines to support application rollouts; assisted dev teams with Canary deployments and resolved routine pipeline integration error -Configuration: Administered Apollo and Disconf systems for enterprise-wide microservices; managed multi-environment configurations, namespace permissions, and successfully resolved real-time config push synchronization issues.
Senior Site Reliability Engineer
Huawei
2025.10-2026.02
(5 months)
-Cloud-native infrastructure for Smart PV & Storage. - Full-stack monitoring (APM/AOM); Cloud (ECS, ELB, Redis). - End-to-end system integration via Southbound/Northbound interfaces. -SLO management and operational automation.
Site Reliability Engineer / DevOps
Tencent
2024.06-2025.10
(a year)
-Maintained and optimized proxy servers in collaboration with GienTech, improving system uptime by 15%. - Automated deployment and monitoring processes, reducing incident rates by 20%. - Led incident response protocols, improving Mean Time to Recovery (MTTR) by 25%.
Business Development &Campaign Management
Shopee Mobile Malaysia
2023.11-2024.03
(5 months)
-Managed 20+ high-profile e-commerce campaigns, increasing user retention by 10%. - Automated reporting workflows in Python/SQL, reducing report preparation time from 5 days to 4 hours. - Partnered with marketing and product teams to launch data-driven promotional campaigns. Technical Skills - Blockchain: Solidity, Web3.js, Ethereum, Smart Contracts - Programming: Java, JavaScript, Python - Web Development: HTML, CSS - Database & Tools: MySQL, Linux - Methodologies: Agile, Scrum, SDLC
Information Technology Support
MYEG Malaysia (NFT Pangolin)
2022.07-2023.01
(7 months)
- Developed and deployed smart contracts on Zetrix blockchain & Solidity, enabling secure NFT issuance for 50+ projects. - Analyzed user transaction data via Python/MySQL, providing insights that improved marketing conversion by 8%. - Coordinated with business and technical teams to ensure smooth NFT launch processes. Personality Good communication skill Cheerful & Outgoing Observant Excellent team player Goal oriented & Goal driven Reference Johan Nasir Business Development Director SEA (NFT Pangolin) Phone: 0196651123 Imran Yew Business Development Team Lead (Shopee) Phone: 0128811450 Xi Sheng Senior SRE Engineer(Tencent) Phone: +6590213968

Educational experience

East China University of Science and Technology(Shanghai）
Bachelor of Computer Science (Hons.)
2019.01-2023.01
(4 years)
INTI International University & Colleges
Bachelor of Computer Science (Hons.)
2016.01-2017.01
(a year)