Claire

Account Manager - Transformer Division
FemaleAccount ManagerLive in United KingdomNationality United Kingdom
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Summary

I am currently employed as the Account Manager for a sustainable energy products manufacturing company. While I thoroughly enjoy my current role, I feel that I am now ready to take the next step in my career. With a broad background in internal sales management, business development, and account management, I have developed a strong skill set and a deep understanding of sales that position me to make a significant impact as a sales leader. With a proven track record of driving revenue growth while safeguarding profit margins, I possess a strong understanding of target markets and excel at identifying key gaps and opportunities for effective product solutions. I pride myself on being a reliable, punctual, and focused professional. My experience and capabilities enable me to effectively lead within the sales arena. I have a proven ability to adapt to different industries and quickly gain the technical knowledge necessary to succeed in my role, with experience spanning manufacturing, automotive, utilities, and pneumatics. One of my key strengths is my approachable and friendly demeaner, which helps me build strong, lasting relationships with both colleagues and customers. I understand the importance of collaboration and possess the ability to excel in both team settings and independent roles, supported by my exceptional time management skills. With previous management experience, I find it natural to relate to people and maximize their potential. I’m a structured and logical thinker, which serves me well in reporting, data analysis, and organizational tasks. While I am detail oriented, I also approach problem-solving with creativity and flexibility. Having worked with a wide range of B2C and B2B clients, I am skilled at communicating across various levels of an organization. As a strategic thinker who thrives under pressure, I am driven by the determination to succeed and achieve outstanding results in any role.

Work experience

  • Account Manager - Transformer Division

    Powerstar
    2024.06-Current(a year)
    I am currently serving as the Account Manager which includes key accounts for Powerstar, a role that has required me to leverage all my previous skills in process and procedure implementation, direct sales, relationship building, marketing/expo experience, multi-department collaboration, and account management. Working in a fast-paced environment, my ability to multitask and stay organized has allowed me to not only grow and revive current accounts but also onboard new clients while supporting the internal team and colleagues within the wider company group. Throughout my time in this role, I have shared many ideas for company growth across direct sales, accounts, and channel partners. I now feel the time is right to take the next step and implement some of the strategies I have developed throughout my career. Current Achievements: In my first six months, I achieved a 15% growth, and I am currently on track to deliver a further 43% growth this year. I have full confidence in these strategies and my skill set and I am eager to continue driving success in this area.
  • Business Development Manager - OEM & End User

    Pneumatic Components Limited (PCL)
    2022.06-2024.06(2 years)
    At PCL I was employed as their Business Development Manager for OEM customers and End Users in the UK. During my time with PCL, I have been involved in several different projects and roles. My main duties in this role are to account manage my existing accounts and maintain a long-lasting relationship and help build our product offering within these accounts by identifying sales gaps and/or possible bespoke solutions. I also research the different market sectors, identifying potential prospects and market trends to keep up to date with our product offerings while establishing new connections, relationships and ultimately new business customers. As my role is business development I work closely with many departments within PCL, I help provide case studies, material and ideas with the marketing department to produce campaigns for direct contact, website, social media, exhibitions, etc. I also work closely with the technical and engineering department and product managers to develop new products or variations and upgrades on existing products. I was the project lead on our latest new development in a new market sector for PCL and followed that up by engaging with the market leader in that field to endorse the product, and work closely with them during the development stage for feedback, to enable us to produce the most appropriate and safe product for use. I have gained a lot of technical experience with pneumatic products and built on my existing knowledge within the manufacturing industry. I am also part of PCL’s people and culture group which helps with many different areas of the business to bring the company together to avoid silo-based working within different teams. We do this by offering ideas and implementing new procedures, surveys, communications, incentives and gatherings to name a few. Achievements: During my role I delivered a 17% growth in year one followed by 25% growth in year 2 within my department. PCL have had a strong presence in the Automotive and Tyre market for over 85 years. Following my start with the company I noticed a potential gap where we could develop a product in a new market after a conversation with a potential prospect. With further research, knowledge and understanding I presented my findings and was given approval to move forward with the development. After 85 years PCL were now moving into a brand new sector, the leisure industry. I worked closely with engineers, product managers, potential customers and even brought in the market leading OEM to offer advice / help and endorse the product ready for launch. From conception to launch this development was complete in only 6 months. I currently spearhead the lead with this product into the leisure market which is now gaining global interest. I am seeing these units now being installed for public use with exceptional feedback. New ideas and future developments in this sector and next generation releases on this unit are now in discussion and due to be developed.
  • Business Development Manager

    ICD Energy Group LTD
    2019.10-2022.06(3 years)
    When starting at ICD Energy I had no experience within the utilities or metering industry. To gain some experience I involved myself heavily in the day to day running of the engineers. This was an extremely fast paced industry with constant deadlines, scheduling several engineers and daily pressures to achieve the required demand for work. This required me to use my exceptional organisational skills, working well under pressure and always keeping focused. When starting with ICD the company was still relatively new and small, the following two years the company expanded massively and reached the point where business development became a full-time role. I grew within the company and worked closely with all departments to develop further work volumes in areas that were required. My role required a large amount of account managing as well as constant development of new customers. I attended networking events and tried to keep up to date with all industry knowledge. I was keeping a close eye on the renewable energy market and investigating all possible options. I also maintained strong partnerships with other companies and try to always respect and balance the mutual benefits of working together for both the companies and the clients. As part of my role, I promoted the company on social media platforms with site updates which I received from different departments and created many charity events for ICD to participate in. I managed my own time and spoke to all staff to see the best possible options and areas to develop the company as a whole. Achievements: During my time with ICD I generated over £1million of quotable business from new customers, while maintaining management of existing projects.
  • Internal Sales Manager

    Airflow Group
    2017.11-2019.10(2 years)
    My role at Airflow required me to manage an existing department and grow the customer database to achieve higher department turnover levels. By the time I left the company the turnover level had tripled. I managed and developed a new CRM system, processed data, produced reports, attended regular sales meetings, scheduled engineers and managed the calendar along with many other day to day duties. I created marketing strategies and ran campaigns. I used all available information and tools to develop the department, such as existing and old client data, analysing this information to look for opportunities to cross sell and approach. I was always aware of competitors in the market and maintained prices to remain in line. As well as the sales side of this role I was involved in all office duties such as answering calls, producing quotes, maintaining the CRM system, stock and stationary orders, communicating with the factory for lead times, planning engineers and many more duties.
  • Business Development Manager

    Limesquare Vehicle Rental Ltd
    2016.06-2017.11(a year)
    My role at Limesquare required me to manage my own time between office and field based. I established areas of new leads and worked to build relationships with new customers to achieve successful prospect conversions. This role also involved a large degree of key account management. I had to understand the product and industry in some depth to successfully speak to my customers and a high amount of negotiation was involved.
  • Office Manager

    Chatsworth Insurance, Rotherham
    2009.09-2011.06(2 years)
    Following redundancy I approached a local company that at the time only offered mortgages and life insurance. I offered my services of setting up a general insurance division for the company. This role was a huge challenge for me and required a great deal of work, commitment and relationship building. I gained a huge amount of confidence in my abilities during this time as the brokerage was a success by the time I left the company.
  • Insurance Broker

    Kimberworth Insurance Broker, Kimberworth
    2002.02-2009.09(8 years)
    During my time at Kimberworth Insurance Brokers I was able to learn a huge amount of customer service skills, this included all forms of communication. I began to understand the importance of relationship building to retain customer business year upon year by offering an excellent service level. I soon became the person who started marketing for the company, and this is where I realised my natural skills suited the business development / sales role.

Educational experience

  • Babington Business College, Sheffield

    Chartered Insurance Institute Level 1 certificate in Insurance.
    2003.09-2004.07(a year)
  • Rawmarsh Community School, Rotherham

    GCSE
    1995.09-2000.07(5 years)

Languages

English
Native
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