Fulfillment Responsible - Led service solution design and sales strategy across named accounts, commercial and distribution markets. Identified and developed service opportunities, prepared quotations, and supported contract negotiations to drive business growth. - Directed end-to-end delivery of IT, Cloud, IP, Transmission, and Optical Access projects. Ensured high-quality execution through cross-team collaboration, risk management, and milestone control. - Owned live network operations, proactively reducing incidents and ensuring service continuity through preventive actions and rapid emergency response. - Acted as Named Account Customer Manager, driving long-term service planning, customer infrastructure reviews, and account development strategies to strengthen partnerships. - Fostered strong customer relationships by organizing key events, supporting roadshows, and coordinating customer visits to China HQ. Helped build executive trust and long-term engagement.

août 2019 - janvier 2020 (6 mois) - Delivered and operated Azure public cloud services for the client TF1, ensuring stable performance, security compliance, and efficient incident handling. - Developed AWS Lambda serverless applications for internal initiatives, supporting automation and event-driven workflows within the Capgemini cloud team. - Created cloud automation scripts for IaaS deployments using DevOps tools, enhancing delivery consistency and reducing manual workload. - Worked with cross-functional teams to troubleshoot cloud environments and support both client-facing and internal cloud adoption projects.