Bukelo
Online Teacher
Female30 y/oClass teacher/counselor/Teaching Assistant/Network/Online Customer Service/Telephone customer service/Project Manager/SupervisorLive in South AfricaNationality South Africa
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Summary
An enthusiastic and results-driven educator with a National Diploma in Operations Management and practical experience in food retail, hybrid education, and customer-focused environments. Skilled in leveraging technology to create engaging online learning experiences and facilitate effective communication with learners. Strong interpersonal and organizational abilities, combined with a passion for helping students achieve their goals. Dedicated to applying academic knowledge and real-world experience to deliver structured, interactive, and learner-centered online lessons. Seeking an opportunity to contribute to a dynamic online teaching team while continuing to develop professionally.
Work experience
ETD/QA Administrator, Assistant Manager
Dee's training pty ltd2024.04-2025.01(10 months)2022 & 2024 • Conducted engaging remote training sessions and workshops on Facilitate using a variety of methodologies and Conduct Outcome based assessment. • Utilized video conferencing tools like Zoom to facilitate interactive learning experiences. • Developed and adapted training materials for remote delivery to optimize participant engagement • Efficiently oversaw the training project, demonstrating adept leadership not only in project management but also in handling invoicing responsibilities with precision and attention to detail, ensuring smooth financial operations alongside successful project delivery. • Skilfully supervised, effectively balancing leadership duties with mentoring intern subordinate, providing guidance, support, and opportunities for growth within the team.Administration Assistant
Spar SupaTrade2021.01-2022.01(a year)• Responsible for pricing instore • Store price surveys internally and externally (competitors) • Promotion leaflets update bi-weekly and monthly • Customer and Cashier assistant using SIGMA • Update day-to-day instore management tasks board and weekly budget targetsFacilitator
Morentho Institute of South Africa2019.01-2020.01(a year)• Conducted training sessions and workshops on furniture making and upholstery. • Developed and implemented training materials tailored to individual learning styles. • Provided feedback and assessments to participants to enhance their learning experience.
Projects
Computer Literacy and Digital Skills Training Programme
Manager/ Project Co-ordinator2024.10-2024.12(3 months)• 25 learners trained and certified in computer literacy. • Increased digital confidence and employability among participants. • Strengthened local capacity in ICT usage for business and education. • Creation of a pool of digitally skilled individuals who can further train others.
Educational experience
Teacher Record
TEFL2025.01-2025.01120Hr TEFL CertificationUniversity of Johannesburg, Gauteng
National Diploma in Operations Management2015.02-2019.06(4 years)Operations management
Languages
English
Native
Certificates
• TEFL Certificate
2025.02
• Assessor Certificate
2022.11
• Facilitator Certificate
2022.10
• Quality & Operations Management
2019.06
• Matriculation
2013.12
Skills
computer literacy
Communication and interpersonal skills
Facilitation
Technical skills
Organizational and planning skills
Problem-solving
Platform proficiency
Time Management
Files
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