Work experience

• Field Service Engineer

  FOSS IBERIA

  2025.01-Current

  (2 years)

  Installation, as well as preventive and corrective maintenance, of analytical equipment. Diagnosis and resolution of technical issues, both on-site and remotely. Calibration, validation, and performance optimization of equipment. Customer training and technical support. Independent scheduling of service interventions and priority management. Preparation of technical reports and service documentation.
• Tecnhical Support Analys

  Stratesys Technology Solutions S L, En remoto

  2025.06-2025.08

  (3 months)

  Responsible for corporate-level functional and technical support for OTRS, including configuration, maintenance, and the resolution of complex issues. Designed and implemented automations to optimize internal processes and reduce response times for recurring tasks. Participated in internal IT project management, collaborating with multidisciplinary teams to define requirements, plan deliverables, and ensure technical quality. Provided first- and second-level support, user training, and process documentation, contributing to the continuous improvement of tools and services.

Educational experience

• Técnico Superior en Instalaciones

  Bachelor of electrical automation

  2014.09-2016.09

  (2 years)

Languages