Sr. Principal Technical Support Engineer (Remote Hardware Support - Network Group) at Oracle Corp. Dedicated Customer Evangelist with 35+ years Technical Support Experience supporting Enterprise Data Centers, with 40+ years in high technology space. Oracle acquired Xsigo Systems, Nov. 1, 2012. Under Oracle am currently Global Product Lead (GPL) for OVN (Oracle Virtual Networking, formerly Xsigo) OFI (Oracle Fabric Interconnect) formerly Xsigo Fabric Directors, and OFM (Oracle Fabric Manager) Infiniband Fabric based Software Defined Network/Software Defined Storage (SDN/SDS) I/O Virtualization hardware/software. GPL for Private Cloud Appliance (PCA), and Oracle Virtual Cloud Appliance (OVCA). Added knowledge/experience with Cisco Nexus 9K switches, Juniper, Oracle Opus Switches (ES1-24, ES2-64, ES2-72) and soon to add Arista. KM (Knowledge Management) Lead for OVN / Xsigo Team and OVCA (Oracle Virtual Cloud Appliance, Private Cloud Appliance (PCA). Additionally, Oracle OVN/ Xsigo, Ethernet and Infiniband Switches Community Moderator. Oracle Infiniband SDU Advocate Accreditation Oracle Linux SDU Advocate Accreditation Cisco based Private Cloud Appliance (PCA X8-2) Advocate Accreditation Peer nominated and received these Oracle recognitions/awards: 2013 Customer Service Pacesettter Team award 2013 GCS Service Award 3QFY2022 Oracle Hardware Customer Success Award 4QFY2022 Director’s Appreciation Award 2QFY2023 SVOS Zeal Award 2QFY2024 SVOS Zeal Award Under Xsigo Systems, Inc, authored and published highest number of KB Articles 5 quarters in a row. VMware VCP certified with substantial experience in VMware ESX/ESXi Server / Virtual Infrastructure Server, VMware Converter, VMware Server, VirtualCenter Server and operating system support for most of the Linux releases, various Unix releases and all Microsoft Windows products. Focus on professional customer service coupled with Technical Expertise. Open to hearing about job opportunities in the California Bay Area. Specialties: Virtualization Expert: VMware ESX/ESXi Server versions 2, 3, 3.5, 4.x 5.x. and 6.x. VMware Virtual Infrastructure (aka vCenter Server and vSphere) versions 1, 2, 3.5, 4.x, 5.x and 6.x. VMware Converter, VMware Server, VMware Workstation, VCB, P2V, Linux and Unix, Networking, Storage Systems - iSCSI, FC and SAN Fiber Channel Storage Virtualization (OpenFiler, VSA and others) Microsoft OSes & applications. Also have installed & configured Parallels Virtuozzo, RHEL Xen, VMware View Manager (formerly VDI), and Microsoft Hyper-V.