• Support U.S. customers on 5.5KW PSU, 33KW/72KW power shelf, and DC PSM platforms. • Lead onsite troubleshooting, firmware upgrades, validation testing, and issue recovery. • Drive root cause investigations with Taiwan HQ R&D, Quality, and Engineering teams. • Support new customer deployments, escalations, lab setup, and system integration. Current Hands-on Projects: 2025 1. Mitac_1 800W 2. Mitac_2 PDB + 1300W 3. Juniper AC PSM 2026 1. SMC 5.5KW 48 PSUs+8power shelf 2. HPE FSL022 DC power supply in Sunnyvale 3. Hyve 19”/21” power rack co-design in Fremont (rack) 4. Pure Storage New project introduction in Santa Clara 5. SMC 5.5KW (33KW) power shelves + PSUs installation 6. Juniper (HPE) power shelves AC/DC PSM new projects. 7. SMC 12KW (72KW) power shelves + PSUs testing.

09/2024 – 03/2025, Liquid Cooling • Supported liquid cooling system deployment, customer issues, and field troubleshooting. • Built production layouts and workflows for manufacturing and RMA operations. • Implemented EVT / DVT / PVT readiness and mass production process improvements. • Coordinated with headquarters on equipment sourcing, training, and factory ramp-up. 2025

• Managed technical communications, RFQ/RFI responses, sample programs, and customer qualification support. • Provided issue analysis and coordinated engineering actions for customer programs.

• Managed product test requirements, test systems deployment, and factory support. • Improved test efficiency, coverage, and quality with internal and third-party teams.