Betty Luong(Ge
Business Owner/Jewelry Designer
FemaleHuman Resources Manager/SupervisorLive in United StatesNationality
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Work experience
Head of Human Resources
Go Behavioral LLC2025.10-Current(a year)Provided strategic HR leadership across California and Florida operations, partnering with executive leadership to align people strategy with business objectives, organizational growth, and operational priorities. - Built and scaled a comprehensive HR function, establishing enterprise-level policies, governance frameworks, compliance standards, and scalable processes to support rapid workforce expansion. - Served as a trusted advisor to executives and business leaders on organizational design, workforce planning, talent strategy, culture transformation, employee retention, and organizational effectiveness. - Led the full employee lifecycle strategy, including workforce planning, executive and critical talent acquisition, onboarding, leadership development, performance management, succession planning, and retention initiatives. - Designed and optimized HR infrastructure, systems, and operating models to improve scalability, data integrity, compliance effectiveness, and overall employee experience. - Directed complex employee relations, workplace investigations, performance management, and risk mitigation strategies while ensuring compliance with federal, California, Florida, and multi-state employment regulations. - Established HR analytics, workforce metrics, and executive reporting frameworks to deliver actionable insights and support data-driven business decisions. - Partnered with leadership teams to drive change management initiatives, improve organizational capability, and build a high-performing, people-centered culture.Human Resources Manager
Sunon Inc.2024.11-2025.10(a year)Led end-to-end HR operations, partnering with senior leadership to align people strategies with business objectives and organizational growth. - Managed employee relations, performance management, workplace investigations, disciplinary actions, and conflict resolution while ensuring compliance with federal and California employment laws. - Oversaw recruitment and talent acquisition, including workforce planning, job postings, interviewing, selection, offer management, and onboarding. - Administered employee benefits, leaves of absence, workers’ compensation, and HR-related programs while ensuring accurate documentation and regulatory compliance. - Developed and implemented HR policies, procedures, and employee handbook updates to strengthen compliance and improve organizational consistency. - Advised managers and employees on HR policies, employment practices, performance issues, and workplace concerns, serving as a trusted HR business partner. - Supported compensation and employee classification practices, including exempt/non-exempt status and compliance with California wage-and-hour requirements. - Maintained accurate employee records and HR documentation while ensuring confidentiality and compliance with applicable privacy and employment regulations. - Partnered with leadership on organizational development, employee engagement, retention, and workforce planning initiatives. - Leveraged HRIS and recruiting systems to streamline HR processes, improve data accuracy, and enhance the overall employee experience.Admin Manager
Cetera Financial Group2024.12-2025.01(2 months)Managed daily HR and administrative operations, supporting employees and managers on policies, benefits, leave, and workplace matters. - Ensured compliance with company policies and applicable federal and state employment laws, maintaining accurate and confidential employee records. - Coordinated recruitment, onboarding, employee records, and off-boarding processes. - Supported employee relations, performance management, and disciplinary matters in partnership with management. - Assisted with payroll, benefits administration, HR compliance, and personnel documentation. - Partnered with leadership to improve HR processes, employee engagement, and overall workplace operations.Senior Human Resources Generalist/Manager
L&D Fresh Vegetables, Inc.2016.06-2024.11(8 years)Managed full-cycle HR operations supporting a diverse workforce in a fast-paced food production environment, including recruitment, onboarding, employee relations, and compliance. - Led high-volume recruitment and staffing initiatives for production, warehouse, and administrative positions to meet operational demands. - Developed and maintained HR policies, procedures, and employee guidelines to ensure compliance with federal, California labor laws, and workplace safety requirements. - Managed employee relations matters, including investigations, conflict resolution, disciplinary actions, and performance improvement processes. - Oversaw onboarding and off-boarding processes, including employment documentation, I-9 verification, policy acknowledgments, and new hire orientation. - Partnered with operations leadership to address workforce planning, attendance management, scheduling needs, and employee engagement. - Administered employee records, HRIS data, personnel files, and compliance documentation while ensuring accuracy and confidentiality. - Supported payroll coordination, timekeeping audits, benefits administration, and leave management processes Provided guidance on wage and hour compliance, workplace policies, safety practices, and risk mitigation. - Implemented employee training initiatives to improve workplace performance, safety awareness, and operational effectiveness.Human Resources Assistant
CSST2012.12-2016.01(3 years)Provided comprehensive HR support across key functions including recruitment, onboarding, training coordination, payroll processing, and labor law compliance for a workforce of over 400 employees. - Played a pivotal role in establishing a new branch office in Hong Kong—supported end-to-end recruitment and staffing efforts, coordinated office setup logistics, and ensured full compliance with local employment laws and regulatory requirements. - Collaborated cross-functionally with global teams to streamline HR operations and support organizational growth in a fast-paced, international environment.Human Resources Coordinator
YUS International Group2012.10-2014.04(2 years)Supported full-cycle recruitment activities, including candidate sourcing, resume screening, interview coordination, and new hire onboarding. - Assisted with payroll processing, tax documentation, and employee data verification to ensure accurate and timely payroll administration. - Coordinated employee engagement initiatives, training programs, and company events to enhance employee experience and workplace culture. - Maintained accurate employee records, HR documentation, and confidential personnel information while providing daily operational support to the HR team. - Managed interview scheduling, HR communications, and administrative workflows to improve department efficiency. - Supported new hire onboarding by preparing orientation materials, collecting employment documents, coordinating system access, and ensuring a smooth employee transition.Human Resources Assistant
CSST2012.01-2012.01- Provided comprehensive HR support across key functions including recruitment, onboarding, training coordination, payroll processing, and labor law compliance for a workforce of over 400 employees. - Played a pivotal role in establishing a new branch office in Hong Kong—supported end-to-end recruitment and staffing efforts, coordinated office setup logistics, and ensured full compliance with local employment laws and regulatory requirements. - Collaborated cross-functionally with global teams to streamline HR operations and support organizational growth in a fast-paced, international environment.
Educational experience
Lingnan University
Human Resource Management & Organizational Behavior2010.12-2012.12(2 years)Macau University of Science and Technology
Business Administration Management - International Trade2007.06-2010.12(4 years)
Languages
Chinese (Mandarin)
Native
English
Fluent
Certificates
SPHR
- SHRM-SCP
- Certified Administrative Professional (CAP)
- LinkedIn Diversity, Inclusion, and Belonging
- SHRM Reasonable Accommodations & the Interactive Process
- LinkedIn HR Payroll, Compensation and Benefits, Core Human Resources
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