Work experience

• Office Manager

  Happy-Nes

  2021.06-2021.12

  (7 months)

  Achievement • By finding alternative suppliers for the products procured, I was able to reduce costs for existing and new products by approximately 40%. • I ensured the creation of workplace procedures, staff job descriptions, work instructions, and similar documents, which led to more efficient and systematic work among employees. • There was a need for higher quality flip-flops to be put up for sale in the summer season. By locating the manufacturer of Havaianas flip-flops in China and negotiating with them, I imported a large quantity of high-quality flip-flops at a very reasonable price."
• Business Development & Operation Coordinator

  apave gozetim hizmetleri a.s.

  2014.05-2017.05

  (3 years)

  Achievement • I prepared price quotations for tenders from major companies such as Petkim, Renault, Shell, Schlumberger, Tüpraş, Air Liquide, Socar, Tuprag, and Karınca Logistics. After participating in meetings with relevant stakeholders and managing the entire tender process, I successfully secured agreements. As I held full responsibility for the team working on the delivered project, I managed the operational coordination entirely, resulting in the company maintaining a continuous customer relationship with all its clients. • After conducting HSE audits for all Total subcontractors in Turkiye, I regularly reported my comments to France, enabling Total headquarters to monitor its operations in Turkey more closely. • In order to provide solutions to customer needs, I became the key liaison between Apave and the client. This allowed me to create innovative solutions for numerous projects that the technical team could have easily declined, thus preventing the client from working with competing firms.
• Key Account Manager

  GRAMMER OFFICE

  2013.03-2014.04

  (a year)

  Achievement Since the production site was in Bursa and there was no showroom in Istanbul, the company did not have much recognition. I provided interviews for all tenders and projects in Istanbul where I saw potential for work, and I increased the company's recognition and the number of customers.
• Sales Manager

  MAYA PLASTİK A.Ş (Arıkanlı Holding)

  2009.10-2013.02

  (3 years)

  Achievement When I joined the company, the factory operated only three days a week and faced the possibility of closure. Its largest client was a sister company, Yurtiçi Kargo. I started as a Sales Representative and, during my time in the Quality Department, I learned how to reduce costs in accordance with the relevant product standards. Utilizing this knowledge, I was able to establish competitive pricing in the market, significantly increasing the customer base for the company. As a result, the company transitioned to operating five days a week with 24/7 shifts. Among the clients I brought in were Sanofi Aventis, Zorlu Holding, Markafoni, Trendyol, Hepsiburada, Nike, Loya, Golden Rose, Erkul Kozmetik, Arçelik, Bayer, and others. Additionally, I exported defective products produced by the company to Turkmenistan at a rate of two containers per month.
• Quality Systems Manager

  Lider Lastik

  2005.10-2007.02

  (a year)

  Achievement • Lider Lastik consisted of two companies: one focused on zinc metal coating and the other on rubber manufacturing. At the time, the firms lacked quality certifications and did not meet the requirements to be suppliers for large companies such as Tofas, resulting in a limited customer base. I established and implemented a quality management system for both companies, leading to the acquisition of the ISO 9001:2000 quality certification. Additionally, I facilitated Tofas's audits, ensuring the companies successfully met the necessary criteria to be included in Total's supplier list. As a result of my efforts, the company was able to gain partnerships with clients such as Tofaş, Vestel, Indesit, and Doğu Press. • I established a small laboratory within the company, enabling it to conduct minor tests internally that would have otherwise been outsourced. • By managing the interview processes for new hires and delivering a quality awareness training program that I developed during their orientation, I facilitated their quicker adaptation to the company culture.
• Quality Responsible

  Fercam

  2004.10-2005.09

  (a year)

  I established a quality management system in accordance with the ECE R-43 standard, preparing the factory for audits and successfully obtaining ISO 9001:2000 certification. This accomplishment established the inaugural requirement for all potential companies with which the firm desired to collaborate.

Educational experience

• Uludag University

  Labour Economics and Industrial Relations

  2000.09-2004.06

  (4 years)

  It is an academic discipline that examines business life through various scientific fields (economic, social, psychological, legal) and aims to develop improvements in this area.

Languages

Certificates