Summary

Work experience

• Freelance Transcriptionist

  Loft

  2023.08-Current

  (3 years)

  Write recording Audio in Bahasa Indonesia
• Business Development Support

  PT. Agriaku DIgital Indonesia

  2022.12-2023.07

  (8 months)

  1. Handle day to day office operation for set up and co-ordinate routine cadence meeting 2. Ordering and manage office supply and facilities for BD team 3. Make travel arrangement and schedule visit and monitor for travel and visit report and documentation by team 4. Measure performance and achievement daily KPI and metric team
• Fulfillment and Operation Supervisor

  PT. DNR Corporation

  2021.11-2022.07

  (9 months)

  1. Build, manage and converse conventional order processing into digital processing 2. Assist in setting SOP and propose change where necessary 3. Monitor and control daily retail order processing, fulfillment process, warehouse stock update, forecasting, logistic, dispatch and daily delivery 4. Partner and colaborate with other internal department to ensure daily KPI fulfillment and delivery are met 5. Help sales and marketing team as data analyst and support to calculate KPI and sales target are achieved
• Fulfillment and Operation Coordinator

  mClinica Health Solution Ltd

  2018.10-2021.10

  (3 years)

  1. Planning, coordinating and controlling all daily retail order processing, warehouse stock, and logistic operation in some distributors 2. Monitor, manage and brief other logistics staffs, vendor specialist staffs and delivery drivers in some distributors 3. Coordinate with some 3PL to dispatch daily delivery using motorcycles and cars and measure daily delivery KPI performance of 3PL and make sure all are met 4. Success apply process improvement in the team proven by KPI fulfillment increase in all distributors 5. Coordinate with sales and marketing, finance and other divisions related to operation process
• Marketing and Product Specialist

  Sartorius Stedim Biotech Germany

  2017.01-2018.03

  (a year)

  1. Introduce and promote Sartorius Product to new and existing customers including conduct demonstration, presentation and user training 2. Provide technical support, problem solving, trial product and on-site service call 3. Responsible for handling all incoming and outgoing call and mail for product quotation, promotion, invoice or tax document 4. Taking office phone call and other correspondence as customer service and solving customer problem due to product, order or after sales problem 5. Responsible for all sales of Sartorius products in Jakarta and other cities area 6. Follow up on business opportunity and update project regularly

Projects

• Conversion of Traditional Trading into E-commerce

  Operation and Fulfillment Leader

  2022.11-2023.04

  (6 months)
• Create Monthly Target Achievement of BD Team Dashboard

  Project Owner

  2023.03-2023.03

  Create monthly Target Achievement Dashboard in Google Spreadsheet for all Business Development Leader so they can see and check daily their achievement
• Increasing Delivery SLA in Distributor

  Coordinator

  2022.03-2022.03

  Increasing SLA delivery in Distributor for 70% to minimal 90%

Educational experience

• Universitas Gadjah Mada

  Biology

  2012.08-2016.10

  (4 years)

Languages

Certificates

Skills