Work experience

• Manager | Teller | Customer Service Representative

  national people's co-operative bank

  2020.09-Current

  (5 years)

  Provide exceptional customer service by assisting members with deposits, withdrawals, and account inquiries. Process transactions accurately, including cash handling, cheque deposits, and electronic transfers. Assist members in opening and closing accounts, updating account information, and issuing debit cards. Address and resolve customer inquiries and concerns in a timely and professional manner.
• Loan Officer | Customer Service Representative

  Prosperity Finance Company Limited

  2018.03-2019.03

  (a year)

  03/201 - 06/2020 Manage customer inquiries through phone calls, addressing concerns and providing solutions. Respond to customer emails, offering assistance and information related to products and services. Assisted customers in applying for loans, explaining terms, gathering necessary documentation, and facilitating the approval process. Track and monitor customer accounts, providing updates and ensuring timely delivery.
• Child Caregiver

  Private Residence

  2016.02-2017.08

  (2 years)

  Provide attentive and loving care for children, create a safe and nurturing environment, ensuring the well-being and happiness of the children. Plan and implement age-appropriate activities, such as arts and crafts, educational games and outdoor play. Assist with meal preparation, feeding and maintaining a healthy and balanced diet. Promote good hygiene habits, including bathing, dressing and grooming. Foster a positive and respectful atmosphere, encouraging kindness, sharing and positive behavior.

Educational experience

• Heart College of Innovation and Technology

  Supervisory Management Diploma

  2021.10-2023.11

  (2 years)

  Attained a diploma in supervisory management were I’m able and trained to supervise any organization
• Granville Heart Trust NTA

  Early Childhood Education Level 1 and 2 Certificates

  2019.05-2020.06

  (a year)

  I attained level 1&2 certificate in Early childhood education where I am trained to teach ages from 0 to 5
• Harrison Memorial High School

  Science

  2009.09-2013.08

  (4 years)

  I attained my school leaving certificate

Languages