09/2022 Present • Responded to and managed email inquiries to ensure timely communication • Assisted users in resolving basic hardware and software issues • Performed system updates and maintenance to keep devices running smoothly • Provided clear guidance to clients on using company IT systems effectively

• Supervised daily operations ensuring high-quality service standards • Managed and trained team members to achieve company objectives • Addressed and resolved customer complaints promptly and efficiently • Oversaw inventory management and coordinated supply deliveries

• Assisted in construction and refurbishment projects adhering to safety protocols • Supported skilled workers by preparing materials and maintaining tools • Ensured clean and safe work environments to minimize hazards

• Crafted and served classic and signature cocktails with precision • Managed bar inventory, ensuring optimal stock levels and quality • Trained new staff members in mixology techniques and customer service • Created innovative cocktails that significantly boosted beverage sales

• Led the bartending team, ensuring seamless daily operations • Designed and introduced new beverage recipes, enhancing menu appeal • Maintained licensing standards and compliance with health regulations • Built strong customer relationships, increasing repeat clientele

• Supervised bar operations, scheduling staff, and managing shifts • Innovated cocktail menus, significantly improving customer satisfaction • Oversaw cash handling, inventory control, and supplier relations • Conducted training sessions to upskill team members in service excellence

• Delivered food orders accurately and efficiently in a fast-paced environment. • Assisted waitstaff and kitchen staff in maintaining smooth operations. • Ensured cleanliness and organization of dining areas.