Work experience

• IT Support Consultant

  Wellplus Ltd

  2022.09-Current

  (3 years)

  09/2022 Present • Responded to and managed email inquiries to ensure timely communication • Assisted users in resolving basic hardware and software issues • Performed system updates and maintenance to keep devices running smoothly • Provided clear guidance to clients on using company IT systems effectively
• Supervisor

  Posh Dogs Ltd

  2022.06-2022.09

  (4 months)

  • Supervised daily operations ensuring high-quality service standards • Managed and trained team members to achieve company objectives • Addressed and resolved customer complaints promptly and efficiently • Oversaw inventory management and coordinated supply deliveries
• Labourer

  TGFB Ltd

  2021.05-2022.06

  (a year)

  • Assisted in construction and refurbishment projects adhering to safety protocols • Supported skilled workers by preparing materials and maintaining tools • Ensured clean and safe work environments to minimize hazards
• Senior Bartender

  Queen's Road

  2019.01-2021.04

  (2 years)

  • Crafted and served classic and signature cocktails with precision • Managed bar inventory, ensuring optimal stock levels and quality • Trained new staff members in mixology techniques and customer service • Created innovative cocktails that significantly boosted beverage sales
• Lead Bartender/Barista

  Colbert Chelsea

  2017.10-2019.01

  (a year)

  • Led the bartending team, ensuring seamless daily operations • Designed and introduced new beverage recipes, enhancing menu appeal • Maintained licensing standards and compliance with health regulations • Built strong customer relationships, increasing repeat clientele
• Head Bartender

  The Terrace Wimbledon

  2014.07-2017.10

  (3 years)

  • Supervised bar operations, scheduling staff, and managing shifts • Innovated cocktail menus, significantly improving customer satisfaction • Oversaw cash handling, inventory control, and supplier relations • Conducted training sessions to upskill team members in service excellence
• Food Runner

  Sobranie Bar & Restaurant

  2013.06-2014.07

  (a year)

  • Delivered food orders accurately and efficiently in a fast-paced environment. • Assisted waitstaff and kitchen staff in maintaining smooth operations. • Ensured cleanliness and organization of dining areas.

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