Work experience

• Medical Interpreter

  Future Group (Remote

  2023.10-Current

  (2 years)

  Provide accurate and timely interpretation services during medical appointments, consultations, and procedures via phone. Facilitate effective communication between healthcare providers, patients, and their families, ensuring accurate and culturally sensitive exchange of information. Assist patients in understanding medical procedures, treatment plans, and diagnoses.
• Support Specialist

  Yandex (Angola)

  2022.01-2023.01

  (a year)

  Respond to partner inquiries promptly and accurately through phone, email, and chat. Record and track all customer interactions in the company's support system, ensuring detailed and accurate case notes. Develop and maintain knowledge base articles and documentation to assist both customers and internal teams in troubleshooting common issues.

Educational experience

• Singhania University

  Information Technology

  2017.01-2021.04

  (4 years)

  Bachelor's Degree in Information Technology

Languages