Serve Air, Kinshasa, Africa - Managed end-to-end recruitment, payroll, and compliance processes for a multinational team. - Developed and implemented KPIs and KRAs to improve organizational performance. - Enhanced employee engagement through strategic initiatives and grievance management. - Coordinated with stakeholders on travel and visa-related issues and for new joining staff. - Induction and Orientation for new staff members. - Drive the Onboarding and Off boarding processes for both incoming and outgoing employee. - Coordinate employee wellness programs to promote a healthy and safe working environment.

Spearheaded HR policies and procedures, improving employee relations and satisfaction. - Managed Factory labour, industrial relations, including negotiations with trade unions and contractors. - Supervised payroll, attendance, and other administrative functions across multiple locations. - Organized employee welfare activities and coordinated executive travel arrangements.