Agent Connect at TDCX | Support & Data Analyst Specialist | Chemistry Graduate. I am a persistent and adaptable professional with a background in Chemistry and hands-on experience in customer support, data analysis, and research. With a strong foundation in analytical chemistry and laboratory techniques, I have expanded my skills into customer relationship management (CRM) and flight specialist operations at ATI Business Group, supporting one of Indonesia’s largest online travel agencies. Throughout my career, I have developed a detail-oriented and objective mindset, embracing collaboration and continuous learning. I am passionate about delivering high-quality service, solving complex problems, and effectively communicating with diverse teams and clients. I am currently open to opportunities in Customer Service, Research Assistance, and Data Support roles, where I can leverage my multidisciplinary skills to contribute meaningful impact to organizations.