Abdul's Resume

Abdul

Information Technology Infrastructure Engineer

Nationality

Information Technology Infrastructure Engineer
Capy
2026.01-2026.06
(6 months)
• Engaged as an IT infrastructure contractor to set up the technical environment for a multi-million dollar AI startup, with the contract extending over 6 months due to continued infrastructure needs • Designed and deployed on-premises server infrastructure including physical server setup, rack configuration, and network integration • Set up and configured cloud server infrastructure supporting business operations • Built and configured the full company workspace including workstations, networking, structured cabling, and IP camera systems • Configured employee identity management and onboarding systems including Rippling • Provided ongoing hands-on IT support and troubleshooting throughout the engagement alongside a team of computer scientists • Gained working knowledge of AI agents and contributed to light technical work alongside the development team
Founding Technical Operations Specialist
BuildersBooked
2025.01-2026.01
(a year)
(1 year 1 month) • Designed and deployed end-to-end lead intake and scheduling systems, managing the full pipeline from user input to CRM ingestion and appointment booking. • Built and optimized multi-step web funnels (form capture → qualification →scheduling), improving system efficiency and reducing data loss between stages. • Integrated front-end applications with CRM platforms using webhooks and API-based workflows, enabling real-time data capture, routing, and automation. • Configured and maintained automation workflows (SMS, email, trigger-basedsequences) to handle lead processing, booking confirmations, and follow-ups. • Implemented and troubleshot event tracking systems (pixels, conversionevents, webhook payloads) to ensure accurate data synchronization and attribution. • Managed paid acquisition systems (Meta Ads), focusing on performance monitoring, data integrity, and consistent input flow into backend systems. • Diagnosed and resolved system issues including duplicate records, failed triggers, and data mismatches across integrated platforms. • Improved operational reliability by reducing manual intervention through automation and workflow optimization.
IT Systems & Operations Manager
True Renewable Energy
2022.11-2024.11
(2 years)
(2 years 1 month) • Set up and managed company IT infrastructure, including configuring work laptops, user environments, and essential software for daily operations. • Built and maintained the company website and digital presence, ensuring performance, usability, and alignment with marketing goals. • Designed and implemented CRM and lead management systems to support inbound lead capture, qualification, and follow-up processes. • Developed automation workflows using webhooks and integrations to streamline lead routing, notifications, and appointment scheduling. • Managed and optimized digital marketing systems, including campaign setup, tracking, and performance monitoring. • Implemented and troubleshot event tracking (pixels, conversion events, dataflows) to ensure accurate reporting and attribution. • Diagnosed and resolved technical issues across systems, including software setup, integration errors, and data inconsistencies. • Improved operational efficiency by reducing manual processes through system automation and workflow optimization.