Work experience

• APAC Security Project Coordinator (Secondment

  Meta

  2025.04-2025.09

  (6 months)

  Develop recommendations for complex operational and strategic issues. - Evaluate proposed changes for scalability and sustainability. - Provide superior support to the Global Security leadership team. - Create project plans and build consensus among diverse stakeholders. - Coordinate cross-functional projects from outline to implementation - Collaborate with Subject Matter Experts to design standardized processes and Best Practices, covering scope, documentation, and communication. - Assist in developing training resources and plans for key business partners. - Foster strong partnerships at all levels and prioritize workload to meet deadlines. - Proofread and edit communications, training materials, and presentations. - Establish consistent communication themes for security teams.
• Senior Project Analyst

  CLP

  2024.10-2024.12

  (3 months)

  Prepare CLP people to grow and adapt for digitialisation in Kai Tak Office • Leading Change: Identify impacts on people through assessments and strategies that enhance adoption and reduce resistance during digital solution delivery. • Ensuring Changes Stick: Use storytelling to communicate the reasons for change and create engaging materials and strategies to reinforce the message. • Assessing Impact and Readiness: Evaluate organizational readiness through a user-centric approach, including research to identify pain points and best practices. • Developing Practices: Enhance change management through asset development, project retrospectives, and empowering change advocates across the organization. Co-deliver digital projects / programs with synergies • Focal Point for Readiness: Ensure timely change activities to maximize synergies related to people readiness. • Risk Management Collaboration: Work with Project Managers to anticipate, manage, and mitigate risks within the project portfolio. • Advisory Role with Project Managers: Advise on project impacts and align change management delivery with agreed schedules and scopes.
• Information Technology Project Coordinator - Associate

  Sumitomo Mitsui Banking Corporation

  2022.06-2024.05

  (2 years)

  - Collaborate with the Tokyo project team to coordinate and support projects requested by Head Office in Tokyo for the Hong Kong branch. - Manage stakeholders and act as the primary point of communication for the project. - Assist in the installation and configuration of software and hardware. - Track and report the scope and progress of the project to Head Office and the HK Branch. - Organize and coordinate User Acceptance Tests (UAT) and gather business requirements. - Follow the project schedule and implement project governance in compliance with regulations. - Arrange meetings with stakeholders, provide project scope, documentation, and deliverables. - Utilize project management tools like Jira to plan, monitor, and track project teams. - Identify and propose improvements to existing business and system processes.
• Business Analyst

  Citi

  2021.08-2022.03

  (8 months)

  - Establish and maintain a global repository for client equity deals, ensuring regular updates. - Conduct thorough data analysis across multiple source systems, identifying risks, patterns and providing valuable insights to senior management. - Aid in resource control by actively tracking and planning for upcoming projects. - Generate monthly business reviews and ad hoc reports for senior management. - Collaborate with the project team and PMO Lead to prioritize projects based on strategic objectives and resource availability. - Create metrics, dashboards, and project templates using Jira, Tableau, and SharePoint to enhance project management and reporting capabilities. - Contribute to the development of technology-related solutions and requirements. - Enhance and standardize existing Custody procedures and policies, and develop new ones as necessary.
• System Specialist

  Securities and Futures Commission

  2019.11-2021.04

  (a year)

  (1 year 6 months) - Engage proactively with stakeholders, facilitating effective communication between users and developers throughout different project stages. - Establish and execute change management processes to ensure compliance with regulatory standards and ensure smooth transitions. - Collect comprehensive business requirements and transform them into user stories for development teams to implement. - Develop and follow project plans for issue resolution and escalation. - Deliver operational training to internal and external users - Provide comprehensive operational training to both internal and external users ensuring proper utilization of systems and tools. - Organize and execute User Acceptance Testing (UAT) for in-house applications and software to validate functionality and optimize the user experience.
• System Trainer

  Oasis Hospitality Software

  2016.09-2019.08

  (3 years)

  - Conduct staff training overseas, mostly in South-East Asia and Mainland China, for hotel property management systems for Accor/Dusit Thani/Plaza Premium, etc. - Listen to multiple stakeholders, such as trainees and users, to further configure the system to meet their requirements - Identify system internal control weaknesses in existing procedures while in Hong Kong - Work closely with business units, IT specialists, and vendors for system requirement analysis and performing project work - Liaise with internal and external parties for project implementation
• Internship

  Precision Funding

  2015.09-2016.05

  (9 months)

  Assisted with day-to-day operations in the finance department, including data entry, report generation, and client communication
• Intern

  First Direct Holdings

  2011.11-2012.02

  (4 months)

  Shadowed senior managers and assisted with administrative tasks

Educational experience

• HKU SPACE

  Finance and Data Analytics

  2020.11-2022.02

  (a year)

Certificates