1. quality management: monitor the quality KPI 2. Responsible for data analysis: analyze the quality data, find the cause of the problem and analyze it 3. Responsible for promoting improvement: aiming at problems, promote process improvement and system upgrade 4. Promote cross-departmental quality projects to improve customer satisfaction and quality improvement

1. Have a university education, especially in document processing, report and suggestion analysis 2. Have at least 5 years of practical operation suggestions for operation process, have core problem analysis ability and output implementable and effective solutions 3. Be able to have good psychological quality to cope with adjustment under pressure 4. Good ability to implement and execute KPI