Product expert/senior manager(service operation)
35~40K CNY/Per month
Full-time
5~10 years
Refresh at 2 years ago
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0 Apply
Guangzhou
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Job responsibilities
Responsibilities:
1. Plan&design for operation system of user service, output product planning based on business objectives and needs;
2. Collect, research&analyze business needs, identify blocks or pain points in each step, output planning of product design;
3. Collaborate with R&D team and business department to ensure expected quality of product and take responsibility for the final performance;
4. Keep in pace with changes and needs in the industry, research&analyze product needs, optimize planning for local implementation.
Job Requirements
Qualifications:
1. Bachelor degree or above;
2. 5 years+ of experience of prduct design for user service or customer service system;
3. Sensitivity to user experience, great balance ability between business process and user experience, excellency in outputing product plans and skilfulness in tools like Axure;
4. Data-sensitivity, creativity, breaking-through and critical thinking. Good implementation and communication skills;
5. Fluency in written and oral English.
6. Experience of working in top IT enterprises is preferred.
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