Customer Support - 50% Provide on-site and remote technical support to customers, system integrators, and distributors on product installation, troubleshooting, maintenance, and upgrades Conduct product training and technical workshops to customers and partners Assist with robot programming, application development, and integration with robotics accessories (e.g., vision systems, grippers) Work closely with the HQ technical team to resolve complex issues and escalate when necessary Maintain accurate service records, reports, and documentation Sales Support – 50% Collaborate with the sales team to provide technical pre-sales support, including application evaluation, product demonstration, and feasibility studies Attend customer meetings, exhibitions, seminars, and industry events to represent the company’s technology and solutions Support marketing activities such as seminars, exhibitions, and customer roadshows

Bachelor's degree or above in Mechatronics, Electrical Engineering, Automation, Robotics, or a related field 1–3 years of experience in customer service engineering, technical sales support, or system integration Hands-on experience with PLCs, robot arms, or industrial automation systems is a strong advantage Strong communication and interpersonal skills with a customer-oriented mindset Able to work independently, manage time efficiently, and travel within Thailand when required Proficient in Thai and English