Customer Service Room Hosts' Handler(Part-Time)—Indonesia
15000 CNY~20000 CNY/Per month
Part-time
Unlimited experience
Refresh at 3 months ago
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30 Apply
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Job responsibilities
Job Description:
• Assist the team leader in monitoring the service quality of voice chat rooms, identify current issues, and regularly generate optimization reports;
• Responsible for monitoring the customer service system, regularly optimizing and adjusting customer service response;
• Assist the team leader in user communication, and address issues between different teams;
• Familiar with all settings and activities within the App, capable of providing users with answers regarding various basic settings;
• Complete other tasks assigned by team leader.
Job Requirements
Requirements:
• Excellent communication skills, problem-solving and analysis abilities;
• Proficient in using our App, capable of identifying issues faced by users and verifying the accuracy of customer service responses;
• Highly-responsible, be able to work under pressure;
• Native Indonesian speaker, proficient in English listening, speaking, reading, and writing skills.
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