B2B Food-Tech Platform serving restaurants Python, C/C++, Java, • Managed relationships with 100+ restaurant clients as primary point of contact: onboarding, issue MATLAB, SQL resolution and satisfaction monitoring across a high-volume hospitality portfolio. Data & Analytics • Translated platform data into actionable recommendations for non-technical operators; produced Data analysis & weekly dashboards for management on client performance and retention. visualisation, APIs & integrations, Git, Docker, • Identified upsell opportunities through client usage analysis; coordinated with internal teams to Linux — quick to learn new resolve technical issues and maintain portfolio satisfaction. SaaS platforms