Zahraa
Receptionist and Manager Assistant
Female28 y/oAdministrative Specialist/Assistant/Customer Service SpecialistLive in MalaysiaNationality Iraq
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Summary
Public Relations graduate with expertise in strategic communication, strong
presentation skills, and hands-on experience in radio program writing and
editing. Passionate about creating compelling narratives and building
meaningful connections.
Work experience
Receptionist
Sunshot Hostel2024.12-2025.03(4 months)Welcomed and assisted international guests, ensuring excellent customer service. .Managed reservation, check-ins and check- outs. . Coordinated with staff to maintain smooth daily operation.Administration Manager Assistant
Ziraat Bankasi2022.05-2023.08(a year)Assisted the manager in organizing, planning, and implementing strategies to improve operational efficiency. Supported daily administrative tasks and ensured smooth office operations.
Educational experience
Baghdad University
Public Relations2017.10-2021.09(4 years)Studying at the Mass Communication Faculty in Public Relations involved a comprehensive curriculum designed to equip students with essential communication skills. It covered areas such as media relations, strategic communication, crisis management, and branding. Students also engaged in practical projects, internships, and hands-on experiences that prepared them for real-world PR challenges.
Languages
Chinese (Mandarin)
Do not know
Arabic
Native
English
Proficient
Certificates
Workshop on Artificial Intelligence – Iraqi Cultural Attaché in Kuala Lumpur- Malaysia
2025.06
Sustainable Development in Practice – UNITAR-UN
2024.12
Specialized Journalism and Leadership – French agency CFi
2021.10
Skills
Administration Management
Critical Thinking
Customer Support
Editing & Writing
Presentation skills
Strategic Communication
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Contact way
60****9206
za**@**om
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