Work experience

• Customer Success Operator

  Recruit Co.,Ltd

  2022.11-2023.07

  (9 months)

  Communicated through outbound calling with current and new customers to assist with their recruiting needs. • Assisted existing customers by providing job market information to improve their recruiting prospects. • Cooperated with HR managers in various industries, assessed their recruiting challenges, and made suggestions on how to re-organize their business structure. • Educated customers on how to create job descriptions and websites to enhance their recruiting experience. • Consistently met daily goals for client contacts and email responses.
• Japanese Teacher / Corporate Trainer

  GMTec Inc

  2018.08-2022.08

  (4 years)

  Instructed new hires basic Business Japanese to be able to communicate with clients and promote new products. • Developed new hire’s course curriculum according to business needs and updated regularly to improve the learning experience. • Advised students how to improve their Japanese skills and evaluated their progress over six month course. • Volunteered to assist in other company departments, for example assisting in translation of documents from English to Japanese.
• Overseas Sales Support

  Life Improvement Lab

  2018.07-2018.07

  Improved communication ability between Japanese and foreign companies and clients by translating product manuals into English. • Accompanied clients to conferences for simultaneous translation from English to Japanese or English to Japanese. • Enhanced client’s product manuals to improve cultural understanding, English fluency, and comprehension of material.
• Technical Support Operator

  Rococo

  2013.08-2014.06

  (a year)

  Delivered superior customer service to inbound callers by providing efficient and effective assistance to troubleshoot their internet, phone, and cable services.
• Teacher

  Ogata Juku

  2004.04-2006.08

  (2 years)

  Taught junior high and high school students English. • Instructed according to school guidelines and the curriculum provided. • Assessed student’s progress and suggested ways to improve their written and oral English. • Designed new curriculum with the purpose of engaging and educating elementary aged students. • Managed a class of 12 students to ensure proper behavior and a safe and comfortable learning environment.

Educational experience

• United States Institute of Language and Clerical Studies

  International Business

  2024.04-2024.04

  To enable students to obtain comprehensive knowledge and a deep understanding of the ancient origins of proper etiquette & integrity. To enable students to acquire the theoretical and practical skills needed to become skilled in the exciting field of international business etiquette & integrity. To enable students to receive a moral and faith-based education in religion, morals, ethics, counseling, social work, philosophy, natural science, computer applications, and mathematics. To enable students to obtain the specialized skills and concepts required to succeed in international business etiquette & integrity. To enable students to develop the deep moral sensitivity, ethical responsibility, and social consciousness needed to become upright citizens of their country and transmit the same to those they meet.

Languages

Skills