Work experience

• Import Order & Supply Coordinator – Safety Equipment Angers

  France securite

  2022.11-2025.09

  (3 years)

  Placed and tracked purchase orders for safety equipment from China, South Korea, India, Pakistan, Taiwan, and Thailand (200+ containers/year). Monitored inventory levels to ensure product availability while avoiding overstock, based on sales forecasts and warehouse capacity. Adjusted order volumes and schedules to optimize stock rotation and reduce holding costs. Maintained regular communication with suppliers to confirm production and shipping timelines. Coordinated with logistics and warehousing teams to ensure smooth inbound flow and accurate inventory records.
• procurement officer - electronic components

  Selha

  2021.05-2022.10

  (a year)

  Issued and managed purchase orders for electronic components from suppliers in China and Taiwan. Communicated with the end customer to provide delivery updates, manage expectations, and propose alternative components in case of supply issues. Ensured accurate quantities, pricing, and lead times according to production schedules. Tracked shipments, maintained ERP system records, and coordinated with logistics teams for smooth reception. Handled discrepancies and proactively resolved supplier-related delays to ensure continuity of supply.
• Customer Service Representative - EDF : electricity provider

  Coriolis

  2020.02-2021.04

  (a year)

  Assisted customers with inquiries related to energy accounts, contracts, billing, and service subscriptions. Handled incoming calls and emails, providing clear and accurate information while ensuring high levels of customer satisfaction. Resolved complaints and service issues efficiently, in line with company procedures and energy regulations. Processed account updates, contract changes, and service requests using internal CRM systems. Maintained detailed records of interactions and followed up to ensure issue resolution.
• export coordinator - volumetric pump manufacturer

  PCM Manufacturing

  2013.03-2020.01

  (7 years)

  Managed the international shipping of volumetric pumps to customers across Europe, and China. Coordinated export documentation (invoices, packing lists, certificates of origin, customs declarations) in compliance with international trade regulations. Liaised with freight forwarders and carriers to ensure timely and secure deliveries. Ensured proper labeling, packaging standards, and transport conditions for industrial equipment. Tracked shipments and communicated with clients regarding delivery status and logistics support. PERSONAL RESUME PAGE 2
• SIM Card Sales Representative

  Lycamobile

  2011.02-2011.07

  (6 months)

  Promoted and sold SIM cards and mobile plans to individual customers in retail and outdoor settings. Advised customers on the best mobile solutions based on their needs (calls, data, international options, etc.). Activated SIM cards, explained usage, and provided after-sales support to ensure customer satisfaction.
• receiving clerk - cold storage / food distribution (fast food sector)

  Ebrex

  2008.01-2010.10

  (3 years)

  Received and inspected incoming food deliveries, ensuring compliance with cold chain requirements and hygiene standards. Verified product quality, temperature, quantities, and documentation against purchase orders. Accurately recorded inbound shipments in the warehouse management system. Coordinated with quality control and inventory teams to ensure proper storage and traceability of goods. Maintained cleanliness and organization of refrigerated receiving areas in compliance with food safety protocols.

Educational experience

• Nantes - France

  advanced vocational diploma - transport & logistics technician

  2011.09-2012.07

  (a year)

  Level 5 EQF Completed professional training in transport operations, supply chain coordination, and logistics management.
• Angers

  High School Diploma (Accounting & Business Management Focus)

  2001.09-2004.07

  (3 years)

  High School Diploma with Accounting & Business Management Focus

Languages