WINNIE

Human Resource Officer

Female

37 y/o

English Teacher

Live in Botswana

Nationality Botswana

Summary

Recruitment Personnel I am writing to express my keen interest in joining your team as an English Teacher. With a strong educational background and a wealth of practical experience, I am excited about the opportunity to contribute to the success of your team. I hold a Diploma in Accounting and Business Studies from the University of Botswana (2006-2010), a Diploma in Human Resource Management from ABM University College (2007-2010) as well as Diploma in Care giving (2024). Additionally, I have enriched my skill set with various short courses, including Project Management, through platforms such as Coursera. Furthermore, I have acquired a certificate in Train the Trainer, which has enhanced my ability to effectively impart knowledge and skills. I also did TEFL Course. In my current role as a Human Resources Officer at Majestic Five Hotel, I have honed my abilities in talent management, employee relations, and organizational development. I take pride in my capacity to foster positive working environments and enhance individual and team performance. Through strategic initiatives, I have successfully contributed to increasing shareholder value and optimizing resource utilization. My approach to problem-solving involves thorough analysis, followed by targeted interventions to motivate individuals and teams towards achieving their full potential. One of my key strengths lies in my ability to work both independently and collaboratively within a team. I am known for my creativity and openness to new ideas, which have facilitated the implementation of innovative solutions to complex challenges. I am confident that my proactive mindset and dedication to continuous improvement align well with the ethos of your school. Enclosed is my resume, which provides further details about my qualifications and experiences. I am enthusiastic about the opportunity to discuss how my skills and expertise can contribute to the ongoing success of your organization.

Work experience

Human Resource Officer

Majestic Five Hotel

2022.01-Current

(3 years)

A seasoned HR Officer with over two years of industry experience. With a passion for fostering a positive work culture and prioritizing employee well-being, I have honed my skills through various roles in diverse sectors.

Operations Manager

Mctonner

2020.10-2022.02

(a year)

Duties: Office Management: Supervised daily operations, managed tender processes, handled annual returns preparation, and oversaw payment processing and license renewals to ensure smooth office functioning. Strategic Planning: Contributed to company growth by making critical decisions, participating in long-term strategy development, and aligning operational activities with organizational goals through collaboration with leadership. Recruitment Coordination: Supported HR department by assisting in recruitment efforts, including candidate sourcing, screening, interviewing, and ensuring adherence to recruitment policies and procedures. Financial Control: Oversaw financial aspects such as budgeting, reporting, planning, and auditing, ensuring compliance and accuracy while providing financial insights to support strategic decision-making. Policy Implementation: Ensured adherence to organizational policies and procedures across various departments, facilitating compliance with regulatory requirements and fostering a consistent approach to operations.

Loan Agent

Kredicell

2017.01-2018.02

(a year)

Duties: Customer Assistance: Provide comprehensive support throughout the loan application process, addressing inquiries promptly and professionally. Utilize effective communication to build rapport and ensure customers feel informed and supported. Financial Evaluation: Conduct thorough evaluations of customer financial information to recommend suitable loan options aligned with their goals. Ensure clear articulation of terms and conditions for customer understanding. Risk Assessment: Perform detailed assessments of client creditworthiness, leveraging advanced tools to accurately evaluate lending risks. Maintain compliance with regulatory requirements during paperwork processing. Relationship Building: Establish strong client relationships by understanding their needs and providing personalized support throughout their lending journey. Offer expert guidance tailored to individual financial situations and objectives. Ongoing Support: Remain accessible to client’s post-loan approval, addressing any concerns and providing additional assistance as needed to ensure continued satisfaction and value.

Business Administrator

Kredicell

2016.01-2017.01

(a year)

Duties: Telephone Assistance: Responsible for promptly addressing incoming calls and handling routine inquiries from loan officers or customers regarding account balances, loan balances, and payoff requests. Provides professional and accurate assistance over the phone, ensuring customers receive the support they need. Loan Payoff Calculation: Tasked with calculating loan payoff amounts for various types of loans to ensure compliance with loan terms and conditions. Utilizes mathematical proficiency and in-depth knowledge of loan systems to perform calculations accurately and efficiently. Loan Application Support: Provides valuable assistance to customers in completing loan applications and related documentation, guiding them through the process to ensure completeness and accuracy. Offers explanations and clarifications on application requirements to facilitate a smooth application process for customers. Loan File Preparation: Assists in preparing loan files and fulfilling documentation requests for internal and external audits or examinations. Ensures loan files are well-organized and complete, contributing to efficient review processes and compliance with audit requirements.

Business Administrator

Diek Investments

2013.01-2015.12

(3 years)

Duties: Bookkeeping Tasks: Proficiently managing bookkeeping responsibilities, including handling invoicing, meticulously monitoring accounts receivable, and diligently tracking budgets to uphold the integrity of financial records with accuracy and precision. Clerical Duties: Excelling in executing a wide array of clerical tasks, encompassing prompt and professional handling of phone calls, meticulous management of email correspondence, and proficient preparation of documents such as office correspondence, memos, resumes, and presentations to ensure streamlined operations. File Management: Demonstrating adeptness in comprehensive file management, meticulously organizing and maintaining a variety of office files, including job files, vendor files, and other essential documents related to the company's operations. Ensuring an efficient filing system for easy access and retrieval of vital information. Other Duties: Proactively assisting with diverse tasks as required, showcasing adaptability and preparedness to contribute effectively to various facets of the company's operations, thereby enhancing overall efficiency and productivity. Tender Preparation: Exercising meticulous oversight over the tender process, from its initial stages to final submission, with a keen focus on ensuring meticulous accuracy and completeness throughout, thus optimizing opportunities for successful bids and contracts.