Offering individual counseling Facilitated group sessions (debriefing) Conducting psycho education - awareness sessions Administrative duties Writing client reports Assisting in creating and facilitating wellness programs for private sector clients Promoting work life balance for employees Planning, developing and implementing the organizations programs

Processing new insurance claims notifications in line with set procedures and policies, ensuring that they are documented accurately Review claims submitted and ensure validity of claims Advise clients on making a claim and the process involved Settle all claims matters correctly based on guidelines Communicate concisely with clients and involved parties such as brokers or agents to ensure that accurate information is collected to proceed with a claim. Providing excellent customer service and accurate, prompt and effective resolution of claims. Administrative work such as managing correspondence, taking phone calls, gather documents and filing them accordingly. Responding to client requests in accordance with service standards. Managing claims to ensure effective and efficient settlement of claims

Preparing and sorting out documents for data entry Gathered and captured data collected by field monitors onto the database Editing and updating recorded data on Microsoft Word & Excel. Telephonic correspondence with beneficiaries to inquire on collected personal information to ensure quality and accurate data. Resolving discrepancies in information Collecting beneficiaries personal information as required by systems used: SCOPE and FIELDTASK through interviews Resolving problems encountered in the process of collecting of data Educated the community/beneficiaries about the project to ensure smooth collection of data and distribution of food parcels. Report daily issues and challenges to the project officers that could affect the quality of data and food distribution process

Create new claim records Locate and verify information by corresponding with clients, agents or brokers to ensure accurate recording and filing of claims. Manage correspondence and take phone calls Gather claims documents and filing them accordingly Assist in resolving claims matters as per company guidelines.

Worked alongside the existing staff in taking care of vulnerable children Ensured that the children are fed each day and that each child receives enough food. Welcomed donations from donors which include essentials such as clothing, food, stationary, etc... Conducted administrative work which included keeping a record of the number of children present each day and the number of children in each grade on Microsoft Excel. Keeping the children active within the care point through playful activities

Assessment of the patients presentation problem Assisted in analyzing and addressing employees and outside patients with mental and emotional conditions through counseling Offered individual and two person counseling HIV/AIDS pre and post counseling Created and maintained patient records accurately and confidentiality Offered coping and stress management methods to learners Educated students on mental health in order to improve their mental well being and health Provided mentorship to students Ensured follow up care of patients, particularly students Administrative work

BA HONOURS IN PSYCHOLOGY with 4 distinctions out of 8 modules

BA PSYCHOLOGY