Stanley W H Chua
Sales
MaleSales representativeLive in SingaporeNationality
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Work experience
Sales
XSQUARE Technologies2024.02-2026.01(2 years)Singapore This is a role that requires full responsibility for sustainable business growth and team excellence. This role combines consulting and sales, with an approximate 50/50 split, respectively. I play a critical and active role in helping the VP of Sales with strategically key products, sales, commercial decisions, operations and people management. Key Responsibilities: Business Development: - Acquire and cultivate strategic customer relationships. - Lead new business campaigns to identify and engage with prospective clients. - Sell targeted automation solutions developed by in-house technology and industry experts. - Focus on key sectors: Logistics, Warehousing, and Manufacturing. Client Engagement: - Lead the process of aligning solutions with client needs at both executive and operational levels. - Articulate practical solutions for business challenges and effectively address client pain points. - Provide valuable insights into industry trends, priorities, and market opportunities. - Demonstrate how the company's products/services can deliver significant value to clients. Team Leadership: - Build, coach, and motivate a high-performing sales team. - Provide day-to-day management and support for critical business operations / opportunities. - Offer career mentorship and guidance to team members.Business and Market Development Manager
Konica Minolta Business Innovation Center Asia Pacific2022.03-2022.12(10 months)Singapore Overall accountable for advancing business and market expansion initiatives for new products, solutions, and ventures within the Singapore market. This entails comprehending the customers' industry and business landscape to deliver tailored solutions that address their specific needs. The primary objective is to cultivate and expand the customer base in Singapore, striving to achieve revenue targets. Key Responsibilities: - Spearhead business development endeavors for BIC-AP products, encompassing AMR/AGV, robotics, automation, and IoT solutions, as well as vision picking in autonomous material handling (AMH) and smart workflow optimization (SWO) portfolios. - Cultivate relationships with key decision-makers and other stakeholders involved in the purchasing process. - Demonstrate an in-depth understanding of business requirements to ensure that solutions align with customers' needs. - Draft proposals for customers and facilitate tender submissions. - Stay well-versed in the market dynamics, competitor landscape, and industries relevant to the new product offerings. - Conduct product demonstrations and oversee proof-of-concept (POC) processes. - Provide training to the KM salesforce on new products. - Achieve revenue targets through strategic sales efforts. - Possess sufficient technical expertise to assess and articulate customers' needs, actively participating in solution development. - Guide customers through the entire sales, deployment, and operational phases. - Serve as the product or solution champion for BIC within the salesforce. This role involves a comprehensive range of responsibilities, from market analysis to relationship-building, underscoring a holistic approach to business and market development in the Singapore region.Business Market Manager
Konica Minolta Business Solutions Asia Pte Ltd2022.03-2022.12(10 months)Achieved groundbreaking results by securing and onboarding a client within a record-breaking 2 months of joining the team; generated S$200K in new revenue and established an alliance. Led BIC-AP's business development initiatives for its product portfolios, including AMR/AGV, robotics, automation, IoT solutions, vision picking for autonomous material handling (AMH), and intelligent workflow optimization (SWO). Coordinated with sales colleagues and oversaw clients during the sales, implementation, and maintenance phases.Assistant Business Development Manager
HOPE Technik2016.11-2021.09(5 years)(4 years 11 months) A position focused on providing support to both the sales and marketing teams, with the primary goal of expanding the market for autonomous robots, customized engineering solutions, and special vehicles on a local and global scale. This role requires a target-oriented, proactive individual with a penchant for out-of-the-box thinking and an innovative approach to engage potential customers and secure new business through compelling value propositions. Key responsibilities: - Actively seek new leads through various channels such as partners, direct calls, emails, and participation in trade shows. - Coordinate meetings with potential customers to explore new business opportunities, respond to incoming inquiries, and conduct both internal and external product demonstrations. - Develop comprehensive documents and present customized solutions in a compelling manner, utilizing structured and innovative proposals. - Act as a representative of the company at trade exhibitions and events worldwide, providing support to the marketing team during show setup and breakdown, as well as assisting with related marketing materials. - Cultivate a deep understanding of customers' businesses and requirements, often as part of a formal bidding process that is largely guided by prospective customer information. - Engage in negotiations on the terms of agreements, covering aspects such as price, costs, delivery, and specifications, with buyers and managers. - Prepare and bid for open tenders, particularly for government agencies via GeBiz.Assistant Manager Business Development
HOPE Technik Pte Ltd2016.11-2021.09(5 years)(4 years 11 months) Achieved combined team annual sales target of S$15MM. Promoted the company's solutions in response to the problems expressed by clients (e.g.,AGV, UGV, UAV, customized cars, custom engineering/automation projects). Developed expansion plans centered on profit. Mentored and developed new hires into productive salesmen. Completed new business agreements by organizing specifications, creating and negotiating contracts, and fusing operational requirements with contract requirements.Regional Sales Manager
Weir Power and Industrial2014.05-2016.11(3 years)Singapore A role demanding a proactive and creative mindset, with a strong emphasis on effective communication and a keen ability to navigate sales initiatives in a dynamic market landscape. Key responsibilities: - Conduct direct sales calls to facilitate both existing and emerging business prospects. - Stimulate demand among crucial end users, EPCs, and fabricators. - Perform customer process reviews and offer technical recommendations. - Build and sustain a network of distributors, agents, and/or partners. - Identify focal key accounts in each region for concentrated efforts. - Scrutinize detailed customer requirements, including technical field audits. - Collaborate with various departments to support customer orders and inquiries. - Strategize and coordinate sales trips with agents, partners, and direct efforts to achieve established objectives. - Develop and deliver presentations to both customers and internal stakeholders. - Formulate and execute competitive strategies. - Maintain current opportunity status and generate reports through Salesforce. - Provide insights into market trends and information on industry competition.Regional Sales Manager
Weir Power & Industrial Singapore Pte Ltd2014.05-2016.11(3 years)Sold and marketed isolation ball valves. Maintained and updated Salesforce CRM. Used pull-through sales techniques to develop and drive new business with end users, consulting engineers, EPCs, and other non-purchasing accounts. Created and put into action competitive strategies.Product Manager
Valves.Com2012.11-2014.04(a year)A position that entails proactive involvement in sales and marketing activities, project management, technical support, and the ongoing analysis of market trends to contribute to the overall success of the organization. Key responsibilities: - Promote and sell choke, control, safety (including sizing), butterfly, and metal seated ball valves. - Expand and service the existing customer base, including government bodies, power, pharmaceutical, petrochemical plants, and oil and gas EPCs. - Generate detailed and accurate quotation proposals for potential clients. - Collaborate with customers and principals to define project scope, goals, deliverables, required resources, and timelines. - Manage projects effectively, ensuring successful completion within established parameters. - Monitor project milestones and provide regular status reports to customers. - Offer technical support and collaborate on the resolution of quality issues in conjunction with principals. - Provide valuable insights into market trends and industry dynamics.Product Manager
Valves.com Pte Ltd2012.11-2014.04(a year)Achieved S$2MM annual sales target. Sold and marketed metal-seated ball, butterfly, control, safety (including sizing), and choke valves. Project management: collaborated with the client and the principle to finish the project by defining its objectives, deliverables, resources, and schedule. Maintained track of project milestones, reported them to the client, and gave status updates. Offered technical help and resolved quality-related issues. Feedback market trends and industry rivalry information.Asst Sales Manager (Export)
International Bearings2010.08-2012.10(2 years)Singapore This multifaceted role involves sales and marketing efforts, relationship management, project team collaboration, customer base expansion, brand promotion, training, and market analysis to contribute to the company's success in the specified regions. Key responmsibilities: - Europe, Russia - Promote and sell a range of products, including bearings, pillow blocks, adapter sleeves, oil seals, grease, automatic lubricators, and related accessories. - Maintain and enhance current relationships between customers and suppliers, as well as between suppliers and principals. - Actively participate in ISO project teams, ensuring compliance and quality standards are met. - Provide service to and expand the existing customer base. - Market the house brand to potential distributors, emphasizing its unique value proposition. - Deliver technical training sessions to onboard and educate new staff members. - Collect and provide feedback on market trends and industry dynamics. - Actively monitor foreign exchange rates to inform strategic decision-making.Assistant Sales Manager
International Bearings Pte Ltd2010.08-2012.10(2 years)Achieved S$6MM annual target. Sold and marketed bearings, pillow blocks, adapter sleeves, oil seals, grease, automatic lubricators, and related accessories. Feedback market trends, industry rivalry, and active monitoring of foreign exchange rates. ISO project team. Trained new hires.Senior Sales Engineer
Doka Formwork2008.07-2010.08(2 years)A position encompassing customer relations, pricing strategies, contract negotiation, implementation of sales strategies, interdepartmental coordination, financial follow-up, market feedback, and effective communication with leadership. Key responsibilities: - Identify potential customers and establish strong relationships, concurrently servicing and expanding the existing customer base. - Calculate prices for formwork solutions and generate budgetary offers for clients. - Conduct sales meetings with customers, skillfully negotiate contracts that ensure profitability. - Implement the local sales strategy defined by the Sales Director. - Provide all relevant project information promptly to other departments. - Coordinate and facilitate communication between all departments involved in current projects, ensuring proper project execution. - Ensure customers understand and interpret invoices accurately. - Follow through to ensure customers make timely payments. - Provide valuable insights into market trends and industry dynamics. - Regularly communicate with the Sales Director and Regional Managers regarding ongoing projects and activities.Senior Sales Engineer
Doka Formwork Pte Ltd2008.07-2010.08(2 years)Achieved S$3MM annual sales target in second year. Developed a system formwork solutions price approach. Negotiated profitable contracts. Coordinated and started communication about ongoing projects with all other departments, ensuring that projects are carried out correctly. Provided feedback on market trends and information about industry rivalries.Sales & Application Engineer
International Bearings2005.02-2008.07(3 years)This role involves a combination of sales and marketing, relationship management, customer base expansion, tender preparation, technical support, event organization, catalog management, and committee involvement for branding initiatives. - Promote and sell a range of products, including bearings, pillow blocks, adapter sleeves, oil seals, grease, automatic lubricators, and related accessories. - Maintain and enhance current customer-supplier and supplier-principal relationships. - Service and expand the existing customer base, with a focus on Government bodies, OEMs, end-users, designers, etc. - Generate detailed and competitive quotation proposals for potential clients. - Map, monitor, and indent stock for accounted customers and regional heavy industry applications. - Prepare and bid for open tenders, particularly for government agencies (PUBand NEA) via GeBiz. - Provide technical support and resolution of quality issues to customers, in- house personnel, and regional branch sales teams. - Organize and participate in company events, including exhibitions and congresses, to promote products and enhance the company's image. - Provide technical support for regional exhibitions and seminars. - Manage and prepare product catalogs. - Act as a committee member for the Branding project.Sales Application Engineer
International Bearings Pte Ltd2005.02-2008.07(3 years)Achieved S$3MM annual sales target and secured NEA tenders during tenure. Sold and marketed bearings, pillow blocks, adapter sleeves, oil seals, and related accessories. Mapped, monitored and indent stock for accounted customers and regional heavy industry application. Prepared and bid on open tenders for government agencies (PUB and NEA) via GeBIZ. Solved quality issues and offered technical support to customers, in-house and regional branch sales colleagues. Served as a committee member for branding project.Sales Engineer
Exim & Mfr Enterprise2004.04-2004.12(9 months)This role highlights key responsibilities in sales, customer relationship management, quotation proposals, stock monitoring, customer visit reporting, and quality issue resolution. Key responsibilities: - Engage in the sales of industrial fasteners, electronic hardware, tubings, and sleevings. - Service the existing customer base while actively developing new accounts. - Generate comprehensive and competitive quotation proposals for potential clients. - Monitor and manage stock for accounted customers, ensuring timely indentations. - Maintain detailed reports summarizing customer visits for effective follow-up and relationship management. - Address and resolve quality issues faced by customers promptly and effectively.Sales Engineer
Exim & Mfr Enterprise Pte Ltd2004.04-2004.12(9 months)Sold industrial fasteners, electronic hardware, tubings and sleevings. Developed quote proposals. Watched and logged inventory for accounted customers. Maintained customer visit reports. Resolved customer quality concerns.Customer Service Representative
Modus Media International2002.01-2003.10(2 years)1 year 10 months This position outlines various responsibilities including being the point of contact, software usage, report maintenance, continuous learning, inquiry handling, escalation management, training, team management, customer interaction skills, and a focus on enhancing customer service levels. Key responsibilities: - Serve as the main point of contact for Sun Microsystems Asia-Pac offices and customers. - Utilize Star Office for various tasks and projects. - Maintain monthly reports detailing all inquiries for effective tracking and analysis. - Continuously enhance knowledge on Sun's products and programs to provide informed support. - Manage customer inquiries efficiently through both phone and email channels. - Escalate email inquiries to the relevant parties for prompt resolution. - Conduct training sessions for new team members on Sun's programs and products. - Manage and lead the team effectively in daily operations. - Develop smart and polite communication strategies when dealing with different customers. - Learn to appreciate and consistently improve on the level of customer service provided. 职位:Sales Service Representative January 2002 - October 2003 (1 year 10 months) Sun Microsystems, Inc. team leader. Customer and office point of contact for APAC. Maintained monthly reports for inquiries. Responded to phone and Page 10 of 11 email inquiries. Forwarded email inquiries to appropriate persons. Trained newcomers on Sun's goods and programmes.
Educational experience
Singapore Institute
Temasek Polytechnic
Robotics
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