(1 year 11 months) Portfolio Management: Leading the end-to-end lifecycle for 90+ high-priority technical projects nationwide, ensuring 100% adherence to national quality standards. Stakeholder Lead: Acting as the central link between senior external clients and internal technical teams to align complex schedules with strict delivery deadlines. Data-Driven Efficiency: Built a Power BI tracking system that visualised workflow bottlenecks and reduced project delays by 20%. Incident Escalation: Appointed to lead national quality escalations, coordinating cross-functional teams to resolve high-risk deviations under tight deadlines. Resource Allocation: Strategically deploying technical experts across multi-site projects using Dynamics 365 and Excel to meet operational milestones.

(3 years 7 months)