2023 –TO DATE DUTIES AND RESPONSIBILITIES • Evaluating creditworthiness by processing loan applications and documentation within specified limits • Interviewing applicants to determine financial eligibility and feasibility of granting loans • Determining all applicable ratios and metrics and setting up debt payment plans • Communicating with clients either to request or to provide information • Justifying decisions (approvals/rejections) and reporting on them • Completing loan contracts and counselling clients on policies and restrictions • Updating job knowledge on types of loans and other financial services • Maintaining and updating account records • Assessing customer needs, exploring all options, and introducing different types of loans • Develop referral networks, suggesting alternate channels, and cross-sell loan products and services to accomplish quotas • Go the “extra mile” to build trust relationships, customer loyalty, and satisfaction throughout the underwriting process • Οperating in compliance with laws and regulations and adhering to lending compliance guidelines DUTIES AND RESPONSIBILITIES • Maintaining accurate and up-to-date human resource files, records, and documentation. • Answering frequently asked questions from applicants and employees relative to standard policies, benefits, hiring processes, etc.; refers more complex questions to appropriate senior-level HR staff or management. • Maintaining the integrity and confidentiality of human resource files and records. • Performing periodic audits of HR files and records to ensure that all required documents are collected and filed appropriately. • Providing clerical support to the HR department. • assisting with payroll functions including processing, answering employee questions, fixing processing errors, and distributing checks. • Acting as a liaison between the organization and external benefits providers and vendors, which may include health, disability, and retirement plan providers. • Conducting or assisting with new hire orientation. • Assisting with planning and execution of special events such as benefits enrollment, organization-wide meetings, employee recognition events, holiday parties, and retirement celebrations. • Performing other duties as assigned. RECEPTIONIST- MISSIONARY FOUNDATION KENYA DUTIES AS RECEPTIONIST • General clerical duties including photocopying, faxing, and mailing & maintain electronic and hard copy filing system • Retrieve documents from the filing system & handle requests for information and data • Resolve administrative problems and inquiries & prepare written responses to routine inquiries • Accurately prepare and modify price list documents and correspondence of the same to customers • Accurately prepare marine cover documents. • Prepare and modify documents including correspondence, reports, drafts, memos, and emails • Maintain office supply inventories, prepare LPOS and delivery notes c • Coordinate maintenance of office equipment • Coordinate and maintain records for staff, telephones, parking, and petty cash • Answer incoming phone calls return missed calls, respond to voicemails • Great and welcome clients and visitors and create a positive first impression of the Company • Prepare meeting rooms and attend initial clients meeting and depositions to take notes • Direct visitors to wait in the lobby while notifying the concerned departments • Maintain office organization by cleaning and organizing the office daily