Work experience

• Marketplace Operations Specialist

  Innovation Aqua

  2025.07-Current

  (4 months)

  - Managing end-to-end marketplace operations including product listings, invoicing and advertising campaigns. - Monitoring market competition and pricing to optimize sales performance and visibility. - Coordinating product supply and inventory flow to ensure consistent stock availability and timely fulfillment.
• Customer Service Representative

  Procat / Ascensos (JD Sports)

  2023.10-2024.12

  (a year)

  - Handled customer inquiries for JD Sports. - Resolved customer issues and ensured satisfaction. - Managed e-commerce portals and learned various customer communication systems.
• Sales Consultant /

  Translator - Healthru

  2023.09-2023.10

  (2 months)

  - Provided communication between international patients and healthcare providers. - Managed patient counseling and sales processes. - Translated medical documents and facilitated doctor-patient communication.
• Graphic Designer

  Campo

  2022.01-2023.01

  (a year)

  - Designed sports jerseys for international teams. - Communicated with international clients and worked closely with design and production teams. - Developed creative solutions for aesthetic and functional sportswear designs.
• Project Coordinator / Graphic Designer

  Mercure Expo

  2022.05-2022.08

  (4 months)

  - Managed design and production processes for international fair projects. - Communicated with international clients to identify their needs. - Coordinated design teams and oversaw implementation and production stages. - Ensured customer satisfaction through effective project management and collaboration.
• Field Representative

  UNICEF

  2021.06-2021.10

  (5 months)

  - Organized field activities to raise awareness about children's rights. - Assisted in project implementation. - Educated the public on children's rights and prepared project reports.
• Foreign Language Education Assistant

  Dogus Aydin Language Coaching

  2018.02-2018.08

  (7 months)

  - Conducted research on foreign language education and presented findings via weekly PowerPoint presentations. - Prepared weekly assignments tailored to student levels. - Organized one-on-one English practice sessions. - Transcribed classroom conversations and translated them into English for research purposes.
• Intern

  Maltepe Municipality Environmental Protection Department

  2014.09-2016.06

  (2 years)

  - Assisted in environmental inspections and reporting processes. - Conducted research on waste management, water, and air quality monitoring. - Participated in fieldwork. - Handled citizen calls and forwarded requests/complaints to relevant departments. - Managed document organization and archiving.
• Sales Consultant

  Nezih Bookstore & Stationery

  2015.08-2016.02

  (7 months)

  - Provided book recommendations based on customer interests. - Maintained shelf organization, conducted stock checks, and updated inventory. - Managed magazine subscriptions and ensured timely orders. - Occasionally worked as a cashier.

Educational experience

• Kocaeli University, Kocaeli

  Western Languages and Literature (Fully English-taught program)

  2016.09-2023.06

  (7 years)

  - Studied Western Languages and Literature (Fully English-taught program). - Gained in-depth knowledge of linguistics, literature, translation, and cultural analysis. - Developed skills in literary criticism, text analysis, academic research, and translation.
• School - Maltepe Vocational and Technical Anatolian High School, Istanbul

  Graphic Design

  2011.09-2015.06

  (4 years)

  - Studied Graphic Design and Photography. - Gained expertise in print arts, digital design, and photography. - Developed creative projects focused on visual communication, composition, and color theory.

Languages