Work experience

• Operations Specialist

  PRISM (Formerly OYO Hotels & Homes)

  2025.04-Current

  (a year)

  • Manage regional operations for self-operated hotel portfolios, overseeing revenue cycles, billing, and collections. • Ensure accurate invoicing and timely collections to improve cash flow and revenue realization. • Track operational KPIs and performance metrics to support data-driven decision making. • Collaborate with hotel partners and enterprise clients to resolve operational issues and improve service delivery.
• Healthcare Recruiter (Talent Acquisition)

  Cynet Healthcare

  2024.11-2025.04

  (6 months)

  • Managed the full recruitment lifecycle including sourcing, screening, and offer negotiations. • Partnered with hiring managers to design recruitment strategies and improve hiring efficiency. • Utilized ATS platforms to track candidate pipelines, monitor metrics, and ensure compliance.
• My HR livesupport(Contractual)

  Amazon

  2024.06-2024.08

  (3 months)

  • Delivered end-to-end HR support for employees regarding payroll, benefits, and leave management. • Managed employee service tickets through HR case management systems while maintaining SLA targets. • Maintained accurate employee records and supported compliance and audit readiness.
• Operations Coordinator

  Bamko India Pvt Ltd

  2021.02-2024.05

  (3 years)

  • Coordinated project timelines for a U.S.-based subsidiary ensuring seamless cross-functional communication. • Managed logistics and global drop-shipping operations using UPS and FedEx platforms. • Prepared commercial invoices, pricing proposals, and supported client negotiations. • Managed purchase and sales orders in CORE ERP and maintained inventory accuracy. • Standardized workflows through documentation and process improvements.

Educational experience

• Hemvati Nandan Bahuguna Garhwal University

  Information Technology

  2018.08-2021.12

  (3 years)

  Studied core IT subjects including programming, databases, networking, and web technologies

Languages