
RAYNALDI
Key Account Associate Manager
MaleSales representative/Customer RepresentativeLive in IndonesiaNationality
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Key Account Associate Manager
PT Ajinomoto Indonesia2024.09-Current(2 years)• Maintain good relationships with clients and partners and share good opportunities for new prospects. • Provide suggestions or additional services to increase the number of transactions or average value of sales for each customer. • Share new ideas and provide solutions to clients based on their pain points to gain new success on SKU order. • Collect all the client’s problem, then offered and convinced the solution to solve their problems. • Conducting market research to identify potential B2B clients, vendors and another third parties within specific industries or sectors that align with the company's offering. • Handling complaints from clients to ensure their complaints are managed properly. • Working with the external distributor and product owner to ensure a smooth transition and availability SKU to post-sales implementation. • Collaborate with internal teams (e.g., product, sales planning, marketing) to ensure client needs are met. • Market Analysis: Stay informed about market trends, competitor activities, and industry developments. • Supervision the other team member from Key Account Local (Bandung,Jogjakarta, Bali) • Make a working plan and report sales activities monthly. • Perform forecasting on the needs of each account responsibility. • Work closely with the Department Head to make a sales and marketing strategy plan, KPI and action plan to ensure that all team members achieve monthly and annual target and also report the progress on a monthly basis. • Work closely with the supporting units to develop and review product strategies, policies and procedures.Business Development Section Head
PT FM Digital Solution (MNC Group)2022.05-2024.09(2 years)• Conducting market research to identify potential B2B clients within specific industries or sectors that align with the company's offering. • Maintain good relationships with clients and partners and share good opportunities for new prospects. • Provide suggestions or additional services to increase the number of transactions or average value of sales for each customer. • Collect all the client’s problem, then offered and convinced the solution to solve their problems. • Handling complaints from clients to ensure their complaints are managed properly. • Be the face of the company to introduce the products or services to the potential client. • Dealing with presentation, proposal, negotiation contract and executing the deal. • Working with the project manager and backend team to ensure a smooth transition to post-sales implementation. • Briefing and delegating works to the other member of the station team. • Make a working plan and report sales activities weekly & monthly. • Work closely with the Department Head and Division Head to make a sales and marketing strategy plan, KPI and action plan to ensure that all team member achieve monthly and annual target and also report the progress on a weekly basis.Senior Sales & Marketing Consultant
PT Logique Digital Indonesia2019.06-2022.05(3 years)• Be the face of the company to introduce the product/service to the potential client. • Collect all the client’s problem, then offered and convinced the solution to solve their problems. • Making pitches, along with other vendors to try to win the tender project. • Dealing with presentation, proposal, negotiation contract and executing the deal. • Briefing and delegating works to the other members of the station team. • Maintain good relationships with clients and partners and share good opportunities for new prospects. • Make a working plan and report sales activities daily, weekly & monthly. • Working with the team leader to analyse and make repeat order from existing clients. • Working with the project manager and business analyst to ensure a smooth transition to post-sales implementation. • Working with digital marketing team to make a digital campaign, SNS operation, referral programs, and anything that related to marketing strategy. • Collaborate with the designer and content writer team to provide the new design for our template proposal, company profile and website improvement as well. • Work closely with the General Manager and Director to make a sales and marketing strategy plan, KPI and action plan to ensure that all team member achieve monthly and annual target and also report the progress on a weekly basis.Account Manager
PT Codemi Global2017.11-2019.06(2 years)• Be the face of the company to introduce the product/service to the potential client. • Collect all the client’s problem, then offered and convinced the solution to solve their problems. • Dealing with presentation, proposals, negotiation contracts and execute the deal. • Briefing and delegating works to the other member of the station team. • Collaborated with other teams: product, tech and project. • Monitoring work progress and keeping in contact with clients at all stage. • Maintain relationships with existing clients with providing support, information and guidance. • Working with the project manager and backend team to ensure a smooth transition to post-sales implementation. • Developing new business from existing clients.Credit Marketing Officer
PT Toyota Astra Financial Services2016.06-2017.11(a year)• Responsible for achieving sales target. • Responsible for maintaining strong relationship with customers and dealer person of Toyota. • Ensure the customer and dealer person satisfaction by giving excellent services. • Handling customer queries by phone or email. • Assisted with the marketing programs such as the automotive exhibition to increase value added of products and services.
Educational experience
Gunadarma University
Bachelor of Information System2013.01-2015.01(2 years)
Languages
Indonesian
Native
English
Fluent
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