Pou Yee

Senior Technical Support Engineer (Vision)
FemalePre-sales technical supportLive in MalaysiaNationality
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Work experience

  • Senior Technical Support Engineer (Vision)

    KEYENCE Malaysia
    2025.03-Current(a year)
    2 years 10 months (1 year 1 month) -Develop and design vision technical solutions including integrate, debug and optimize vision modules. -Analyze data, validate models and optimize vision system performance for accuracy and latency. -Provide technical support for applications involving robot and 3D vision. -Conduct training for junior members and customers.
  • Technical Support Engineer

    KEYENCE Malaysia
    2023.06-2025.02(2 years)
    (1 year 9 months) -Develop comprehensive vision programs designed to facilitate advanced inspection processes across various industrial applications. -Provide technical support by promptly responding to customer inquiries and resolving technical issues related to the vision system. -Conduct in-depth troubleshooting and diagnostic tests to identify and resolve software or hardware issues. -Guide customers through the installation, configuration, and calibration of the vision system. -Assist Sales Engineers by conducting application testing on customers' samples to verify its feasibility.
  • Wireless Network Engineer Intern

    Huawei
    2022.10-2023.01(4 months)
    Support and involved in Celcom KV SWAP, CUH2 2022 & PRU 2022 Projects under Huawei TSSR team. Main tasks: -To support in designing, troubleshooting and implementing technical solution to establish sustainable network infrastructure. -Involved in different Celcom projects to upgrade/install wireless hardware. -To update & cross-check mapping & TSSR before base station installation. -Site & warehouse visitation. -Certificate : Cyber Security Certificate for Service Work & PrePosition Competence Certification for Maintenance Service Achieved an A in overall performance evaluation by industrial supervisor.
  • Home tutor/Day care teacher

    Tadika Mega Riang Ria
    2018.04-2023.01(5 years)
    (4 years 10 months) -Homework guidance -To plan lessons & assist students in leaning
  • Store Assistant

    Mr. SeaFruits
    2021.12-2022.09(10 months)
    -Handling customer orders -Retail cashier -Managing stock -Food & product packaging
  • Online store administrator

    SLML Body Care
    2019.10-2020.01(4 months)
    -Managing prices of goods & customer orders -Customer service -Managing stock

Educational experience

  • Universiti Tunku Abdul Rahman

    Mechatronics Engineering
    2019.05-2023.06(4 years)
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