Onyinyechi Jecinta

International business customer relationship, 1688 e-commerce customer service
Female36 y/oOthersLive in QingdaoNationality Nigeria
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Summary

Proven track record of achieving targets. Excellent negotiation and consultative sales skills. Conscientious, Enthusiastic and reliable with a strong work ethic and desire to succeed Self discipline- Takes ownership of assigned tasks Schedule oriented Goal setter and great achiever Ability to take simple instructions and directions Experienced working with people from various cultural background

Work experience

  • International business customer relationship

    Ningbo Jiezhi international trading company limited
    2019.02-2023.08(4 years)
    manager Ensure there is smooth communication between the foreign clients and the company. Prioritize customer satisfaction Ensure that customers’ goods matches with the clients’ requirement Facilitate the foreign business Dealing efficiently with questions and queries from foreign customers.
  • Customer relationship manager

    Kanatel International
    2014.02-2014.06(4 months)
    Customer report preparation Answering both online and offline enquires Scheduling appointments Report customer feedback to the general manager

Educational experience

  • google school

    Data analytics
    2023.08-2023.12(4 months)
    The google data analytics course is another very empowering course in the field of data analytics. During the course of this course, I have been equiped with all the skills necessary to analyse and present data for Businesses.
  • Hunan University

    Innovation and entrepreneurship
    2022.08-2022.12(4 months)
    International training camp for innovation and entrepreneurship is a short business course organised by Hunan University for only a selected few outstanding scholars who were interested in taking their business knowledge to another level.
  • Xiamen University

    chinese
    2014.09-2020.06(6 years)
    Masters degree in Chinese language has put me on the part to excell greatly in my career here in China. During the course of this program, I was equiped with the necessary skills required to excel in China as a business foreign personnel which includes bu
  • Nnamdi Azikiwe University

    Business administration
    2013.08-2013.08
    Graduated as the top 7 in my class with a second class upper division and since then, I have vested my time in improving myself in the area of business, aswell as acquiring all the skills necessary to excell as a an outstanding Business manager

Languages

English
Native

Certificates

Google data analytic certificates; Foundations: data, data, everywhere certificate, ask questions to make data-driven decisions certificate, Prepare for data exploration certificate, REFEREE Available upon request
2023.12

Skills

Mandarin
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