
Onyinyechi Jecinta
International business customer relationship, 1688 e-commerce customer service
Female36 y/oOthersLive in QingdaoNationality Nigeria
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Summary
Proven track record of achieving targets.
Excellent negotiation and consultative sales skills.
Conscientious, Enthusiastic and reliable with a strong work ethic and desire to succeed
Self discipline-
Takes ownership of assigned tasks
Schedule oriented
Goal setter and great achiever
Ability to take simple instructions and directions
Experienced working with people from various cultural background
Work experience
International business customer relationship
Ningbo Jiezhi international trading company limited2019.02-2023.08(4 years)manager Ensure there is smooth communication between the foreign clients and the company. Prioritize customer satisfaction Ensure that customers’ goods matches with the clients’ requirement Facilitate the foreign business Dealing efficiently with questions and queries from foreign customers.Customer relationship manager
Kanatel International2014.02-2014.06(4 months)Customer report preparation Answering both online and offline enquires Scheduling appointments Report customer feedback to the general manager
Educational experience
google school
Data analytics2023.08-2023.12(4 months)The google data analytics course is another very empowering course in the field of data analytics. During the course of this course, I have been equiped with all the skills necessary to analyse and present data for Businesses.Hunan University
Innovation and entrepreneurship2022.08-2022.12(4 months)International training camp for innovation and entrepreneurship is a short business course organised by Hunan University for only a selected few outstanding scholars who were interested in taking their business knowledge to another level.Xiamen University
chinese2014.09-2020.06(6 years)Masters degree in Chinese language has put me on the part to excell greatly in my career here in China. During the course of this program, I was equiped with the necessary skills required to excel in China as a business foreign personnel which includes buNnamdi Azikiwe University
Business administration2013.08-2013.08Graduated as the top 7 in my class with a second class upper division and since then, I have vested my time in improving myself in the area of business, aswell as acquiring all the skills necessary to excell as a an outstanding Business manager
Languages
English
Native
Certificates
Google data analytic certificates; Foundations: data, data, everywhere certificate, ask
questions to make data-driven decisions certificate, Prepare for data exploration certificate,
REFEREE
Available upon request
2023.12
Skills
Mandarin
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