ONITA

Relationship Officer (Assistant Banking Officer)
Female29 y/oMarketingLive in NigeriaNationality Nigeria
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Summary

In every role, I am recognized for my proactive problem-solving abilities, keen market insight, and exceptional interpersonal skills that enable me to build credibility and trust with diverse stakeholders. My proficiency in CRM systems, Microsoft Office Suite, and digital marketing platforms further supports my ability to drive efficiency and results in fast-paced, target-driven environments. I am particularly drawn to organizations that value innovation, customer-centricity, and strategic growth, and I am confident that my experience, skills, and passion for excellence align with your team’s objectives. I am eager to contribute to your business goals by driving impactful client relationships, identifying new market opportunities, and ensuring customer satisfaction remains at the core of service delivery.

Work experience

  • Relationship Officer (Assistant Banking Officer)

    Access Bank Plc, Ibadan
    2025.04-Current(5 months)
    Engage proactively with existing customers to drive sales growth and deepen wallet share. Identify and acquire new clients by leveraging market insights and tailored financial solutions. Cultivate and sustain long-term, trust-based relationships with both new and existing customers. Generate and convert new business leads, negotiate pricing structures, and project sales forecasts. Formulate and execute growth strategies focused on optimizing profitability and enhancing customer satisfaction. Promote the bank’s suite of products and services, effectively aligning offerings with client objectives and financial goals.
  • Relationship Officer (Executive Trainee)

    Access Bank Plc, Ibadan
    2022.08-2025.04(3 years)
    Managed a diverse portfolio of existing clients, increasing product adoption and sales volume. Identified and pursued new business opportunities, expanding market share and customer base. Fostered and maintained long-term relationships to strengthen loyalty and drive revenue growth. Prospected, negotiated, and secured new accounts while forecasting revenue pipelines. Designed and implemented growth strategies balancing revenue optimization with superior client service. Marketed financial products and services, anticipating client needs and offering tailored solutions.
  • Business Development Officer

    Coop Property Development Company Limited
    2021.01-2021.10(10 months)
    Identified high-potential customer segments and secured new business partnerships. Built and nurtured long-term relationships with clients, contributing to sustained revenue streams. Generated and managed sales leads, successfully closing deals and negotiating favorable terms. Promoted real estate products and services, aligning offerings with client investment objectives. Developed and executed business growth strategies focused on maximizing profitability and client satisfaction.
  • Administrative Executive

    RCCG
    2018.03-2020.03(2 years)
    Provided critical administrative support, coordinating key change initiatives and ensuring smooth business operations. Monitored capital and operational expenditures, producing comprehensive monthly reports and dashboards. Managed financial reporting, including GL balances, income statements, and expense reconciliations for the head office. Oversaw office supply management, vendor coordination, and facilities operations. Acted as the first point of contact for incoming communications, ensuring timely dissemination to relevant departments. Administered document management and configuration processes using SharePoint. Delivered advanced support using Microsoft Excel, Word, PowerPoint, Access, and Outlook to streamline administrative functions.
  • Engagement Specialist

    Melin Tregywnt
    2019.07-2019.09(3 months)
    Supported the redefinition of the company’s online marketing strategy, driving market penetration initiatives. Served as the primary liaison for all online engagement activities, ensuring seamless execution of digital campaigns. Provided timely and comprehensive reporting on project progress, milestones, and deliverables to leadership. Cultivated productive relationships with stakeholders, enabling efficient facilitation, project tracking, and reporting. Assisted in resource planning and allocation at the enterprise level, ensuring alignment with strategic objectives. Supported and facilitated project control boards and decision-making meetings, influencing key branding strategies. Led the optimization of the company’s website, enhancing user experience, lead generation, and conversion rates.

Educational experience

  • Cardiff University, UK

    MSc Strategic Marketing
    2018.09-2020.01(a year)
    Msc Strategic Marketing
  • Cardiff University, UK

    BSc Business Management
    2014.09-2018.06(4 years)
    Business Management
  • Bridge House College, Lagos, Nigeria

    University Foundation Programme
    2013.09-2014.06(10 months)
    A Level

Languages

English
Native

Certificates

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