Summary

Work experience

• Business Marketing and Content Manager

  Global Sources

  2016.01-2018.11

  (3 years)

   Implemented marketing strategies which resulted in 12% growth of customer base.  Initiated two key partnerships which resulted in 54% revenue growth.  Set up and maintained global account management and reporting tools and processes.  Uncovered and qualified prospects and sales opportunities in targeted markets using external resources.  Deploying IBM Sametime & MS Communicator to ease data management and customer satisfaction in real-time
• Senior Business developer and IT Consultant

  Guochao E-commerce Ltd.

  2015.05-2016.05

  (a year)

   Researched and identified opportunities for growth.  Spearheaded expansion and development initiatives in USA, Nigeria, Kenya, Morocco, and UAE.  Identified $30,000 in revenue opportunities by collaborating with distribution partners.  Negotiated prices, terms of sales and service agreements.  Generated initial revenue of $32,000 with profitability of $20,000.  Led sales forecasting, market trend evaluation and segment strategies.  Surpassed annual quota by 60%.
• Business Development Executive and IT Consultant

  TaTa Netcom

  2013.02-2015.03

  (2 years)

   Followed-through on all critical inter-departmental escalations to increase customer retention rates.  Devised and published metrics to measure the organization's success in delivering world class customer service.  Created social media content with consistent content and tone.  Improved page content, keyword relevancy, and branding to achieve search engine optimization goals.  Evaluated monthly performance statistics and used data to inform future strategies.  Improved the work performance and organizational communication by 30% from its initial 10%
• IT Tech. Support and Business Developer

  Alarm Center Ltd.

  2011.09-2012.10

  (a year)

  As a Business Developer for Alarm center, my functions were to develop and generate new business opportunities. My main responsibility as a Business Developer was to manage, support, and supervise the business development department. This department is responsible for the acquisition of new projects and project bids. The business development department mainly was to support management by providing analysis for evaluating new business opportunities such as in/out licensing, collaborative research and development agreements, joint ventures, mergers and acquisitions and lots more.
• Business Development Executive and IT Consultant

  Quanteq Technology Services Ltd.

  2008.08-2011.10

  (3 years)

   Used the Docuware management systems to manage and convert hard copy files into soft copies for easy access and use.  Followed-through on all critical inter-departmental escalations to increase customer retention rates.  Devised and published metrics to measure the organization's success in delivering world class customer service.  Provided networking technical support for field projects.  Managed data and generate monthly reports.  Evaluated monthly performance statistics and used data to inform future strategies for potential and home clients.  Improved the work performance and organizational communication by using Microsoft Communicator and IBM Lotus communication tools.

Educational experience

• All India Institute of Science and Reasearch

  Information Technology

  2012.03-2015.09

  (4 years)
• University of Buea

  Computer Science

  2004.03-2008.10

  (5 years)