(1 year 7 months) • Proactively contact new leads and clients to understand their requirements and expectations. • Prepare and deliver compelling technical presentations and proposals on digital signage and video conferencing system solutions. • Collaborate with Sales and Marketing teams to align solutions with customer needs and provide effective sales support. • Generate high-quality sales leads, follow up on initial contacts, negotiate pricing, secure and renew orders, and coordinate product deliveries. • Work closely with AV Design and Technical Engineers to research, develop, and tailor solutions that meet specific technical requirements. • Assist customers with post-installation support by diagnosing issues and recommending upgrades or improved systems. • Soliciting and logging client feedback, evaluating the data and passing it to the Sales and Marketing team to create new sales and marketing strategies to target customers. • Setting and achieving sales goals and targets. • Maintain good relationships with the customers to expect continuous sales orders. • Specific Solutions: 1 - Indoor & Outdoor Commercial Display - Digital Signage Solution. 2 - Video Wall Solution. 3 - Indoor & Outdoor LED Solution. 4 - Interactive Display - Smartboard Solution. 5 - Cloud Content Management System (CMS). 6 - Local OR Hybrid Video Conferencing Solution. 7 - AVoIP Video Conferencing Solution. 8 - Voice Lift-Video Conferencing Solution.

1 year 3 months • Responsible for User Requirement Specification (URS) Production document preparation and remediation for National Integrated Immigration System (NIISe) project • Responsible for Requirement Design Specification (RDS) Production document preparation and remediation for NIISe project • Liaised with client and vendor (Dell and Veritas) regarding server, storage, and backup specification to meet the project requirement • Performed creation, deletion, and explored the configuration management of virtual machine in vCenter • Executed Red Hat server build based on the project’s development phase necessity • Created Bill of Quantity (BoQ) for physical appliances used for the entire project environment • Assisted in the server, storage, backup, and other appliances maintenance at the data center • Calculated the Power Consumption for appliances to compensate for the maximum current requirement at the data center using Dell Enterprise

• Contributed in National Integrated Immigration System (NIISe) project as a contractor (IRIS Corporation Berhad) for Immigration Department of Malaysia under Ministry of Home Affairs. Participated as a Protege in Infrastructure Tower (department) • Assisted the engineer at government's data center (MAMPU) for maintenance of the server, network, storage, and backup • Assisted in the project documentation on the management layer • Developed the virtualization technology and virtual machine concept • Discovered the VMware vSphere function and configuration • Attained the skills to create and manage virtual machine in the vSphere

• Participating and assisting the engineer and technician in Semiconductor (diode and transistor) manufacturing process started from early process (diebond) untill final process (taping) at Chip Scale Packaging (CSP) department/ division • Learning and understanding the machine's working mechanism of each process properly according to the manual • Studying the product specification and requirement according to standard • Carrying out Abnormal Desiccator Improvement Project – Lead Time • Implementing photoelectric sensor, temperature sensor, and LCD to the desiccator to reduce the Lead Time of the line process • Analysing and interpreting the Lead Time data before and after the project completion

• Maintaining and servicing Leonardo AW139 helicopter (Mechanical andAvionics) for daily operation • Carrying out unscheduled and scheduled maintenance of AW139 helicopter • Performing VHF COM Module functional test and assisting in Navigation Database