Work experience

• Senior Channel Sales development

  Hikvision MEA

  2023.11-Current

  (2 years)

  (1 year 6 months)
• Senior Galaxy Master ( Technical Trainer)

  Samsung Levant

  2021.04-2023.11

  (3 years)

  (2 years 8 months) Direct retail coordination. Daily, and weekly reporting tasks. Growth, Market share follow up Competitors' field activities follow up and feedback. Analysis customer's reactions and market trends to anticipate product needs and plan product ranges. Promoters supervision. showrooms, events, campaigns, and field activities arrangement. Direct support for sales and marketing partners including soft skills training. Maximize customer interest and sales levels by displaying products appropriately. Monitor stock movement and consider markdowns, promotions, price changes, price protection, and incentive scheme. absorbing company services quality & achievements due to the market trend. Remain up to date with the industry’s best practices. Sale out / in/through follow-up. Feedback partner's retail, marketing, and sales performance.
• Products Development Manager

  A & M

  2018.08-2021.03

  (3 years)

  (2 years 8 months) Design and develop products based on customers' requirements. After-sales modification and optimization. Involve in smart home solution developments and security systems. After-sales services. Sourcing products and solutions.
• Operations Manager

  dcrib sdn. bhd.

  2015.03-2018.06

  (3 years)

  Identify opportunities and develop new products, using data and insight to establish the consumer’s problem or unmet need. Identify and evaluate the product offering of competitors, to identify gaps, or opportunities. Establish and manage a process for generating, evaluating, and filtering ideas. Preparing and presenting a business case for investment. Having gained investment, develop, pilot, test, and launch new products. Ensuring that every offering is clearly differentiated, quality assured, and aligned to brand and strategic priorities. Project manage the development and delivery of new products to ensure wider participation and buy-in from stakeholders across the organization. Utilizing the knowledge of subject matter experts, managing and making the best use of project resources and suppliers. Continually review, evaluate and enhance the current product offering. To ensure that all products offered are in-tune with customer needs and deliver an excellent. Ensure that new product initiatives are validated with users to ensure the right product is built. Recommend which products to prioritize or retire. Asset and provide solutions for customers' CE conversion to smart things. Develop products for smart home solutions.
• Sales Supervisor

  Al-Sayara Co. for Travel & Tourism

  2013.12-2014.10

  (a year)

  Source products and destinations to meet consumer demands. Manage budgets and maintain statistical and financial records. Deal with customer inquiries and aim to meet their expectations. Provide sales reports to head office. Sell travel products and tour packages. Motivate the sales team to hit and exceed their targets and ensure company profitability.
• Senior Marketing & Sales Supervisor

  Itisaluna Co.

  2012.01-2013.12

  (2 years)

  Evaluate the sales team including the sales plans, market changes, and demand. Reporting and feedback. in charge of coverage area, field costumers issues follow up, Business developing. General Iraq market follows up for in-brand and competitors. Responsible for marketing activities. Face-to-face customer care solution.

Educational experience

• Limkokwing University of Creative Technology

  in Computer Networking, Computer Systems Networking and telecommunications

  2015.01-2016.01

  (a year)
• UCSI University

  Communication & Electronic Engineering, Communication &electronic

  2008.01-2011.01

  (3 years)

Certificates