Work experience

• Co-founder

  ChampTex

  2024.03-Current

  (a year)

  LINKEDIN Business Development | Strategic Partnerships | Digital Marketing | Customer linkedin.com/in/mfouad89 Engagement | Market Positioning | Quality Assurance ▪ Co-founded and established ChampTex Trading LLC, specializing in high- CORE COMPETENCIES quality technology products and services, focusing on customer satisfaction and innovation. ▪ Security Management ▪ Develop strategic partnerships with suppliers and vendors to secure ▪ Risk Assessment competitive pricing and high-quality products, strengthening the company's market position. ▪ Surveillance Systems ▪ Directing marketing initiatives to enhance brand awareness and customer ▪ Crisis Intervention engagement through digital marketing strategies and social media outreach. ▪ Law Enforcement ▪ Managing operational and financial aspects of the business, ensuring sustainable growth and long-term profitability. ▪ IT Troubleshooting ▪ Implementing quality assurance measures to maintain high service ▪ Technical Support standards and customer trust. ▪ Incident Reporting
• Security Manager

  Movenpick Resort El Quseir by Accor - Redsea, Egypt

  2022.11-2023.11

  (a year)

  ▪ Emergency Response ▪ Data Analysis ▪ Conflict Resolution Security Operations | Emergency Response | Surveillance Management | Risk Assessment | Incident Investigation | Safety Compliance ▪ Team Leadership ▪ Customer Service ▪ Led and managed daily security operations, ensuring a safe environment for ▪ Digital Security over 800 guests and staff, improving overall security efficiency. ▪ Developed and enforced security policies and emergency response ▪ Threat Prevention protocols, reducing incident reports by 40%. ▪ Monitored and managed advanced CCTV surveillance systems, decreasing security-related incidents by 25%. LINGUISTICS ▪ Conducted staff security training programs, improving compliance with safety protocols by 30%. English ▪ Investigated and resolved over 100 security-related incidents, maintaining a secure and welcoming atmosphere. Arabic Russian German 1|Page
• Search Engine Evaluator

  TELUS International

  2022.10-2023.05

  (8 months)

  Data Analysis | Search Engine Optimization | Quality Assurance | Digital Content Evaluation | Technical Research  Analyzed and improved search engine performance, increasing algorithm efficiency by 20%.  Reviewed and provided feedback on search results, enhancing accuracy and user satisfaction.  Evaluated content relevance based on cultural and linguistic aspects, broadening audience engagement. Compiled detailed reports with recommendations for optimization, reducing response time by 10%.
• Police Officer

  Ministry of Interior

  2011.06-2021.08

  (10 years)

  Law Enforcement | Criminal Investigations | Crisis Management | Public Safety | Emergency Response | Conflict Resolution  Maintained law enforcement operations, reducing crime rates by 30% through effective patrolling and emergency response.  Led crisis intervention strategies, achieving rapid emergency response times in under five minutes.  Conducted criminal investigations and gathered intelligence to ensure public safety.  Implemented community policing programs, increasing public cooperation and safety awareness by 40%.  Trained and mentored junior officers, enhancing professional standards and operational efficiency.

Educational experience

• Police Academy

  Law and Police studies

  2006.10-2011.05

  (5 years)

  Bachelor of Law and Police Studies

Languages

Certificates