YEAR COMPANY/DUTIES August 2019- November 2019 • ROPANI INTERNATIONAL LIMITED Business Administration Intern • Writing Cheques to clients • Making Weekly and monthly reports • Organizing and coordinating operation to ensure maximum efficiency • Ensure Supplies and Equipment are adequate in quantity and Quality • Handling customer complaints when necessary • Assisted in Developing a pricing strategy for products and services • Enforced adherence to regulation and quality standards • Ensured all records are kept properly and consistently August 2021- November 2021 • Hooma Courts BnB HOTEL Tourism and Hotel management Intern • Organizing the staff to prepare for work and getting ready to do their daily schedules. • Double checking that the rooms are well organized • Helping the clients to check in the hotel. • Giving them guidelines as regard to the hotel rules and regulations or guides. • Making sure the clients are comfortable and get whatever they ordered for in time as regards to room service. • Organizing the daily, weekly and monthly reports and giving it to the senior management • Making sure the environment was chilly, clean and neat. • Ensuring all records are well kept, maintained and audited for any future use. Customer Service: Assisting with client inquiries, helping with account setup, and providing support on banking products and services. Administrative Support: Handling paperwork, updating records, and performing data entry tasks. Financial Analysis: Assisting with analyzing financial statements, preparing reports, and conducting market research. Compliance and Risk Management: Helping with compliance checks, risk assessments, and reviewing internal controls. Sales Support: Supporting sales teams by preparing materials, generating leads, and following up with clients. Operations: Assisting with daily banking operations, processing transactions, and managing operational tasks. Marketing: Contributing to marketing campaigns, helping with social media, and researching market trends. IT Support: Providing assistance with technical issues, maintaining IT systems, and supporting digital banking initiatives.

Leisure tourism and hospitality management

Business administration