Michael

Senior Sales & Engagement Manager
MaleSales Manager/SupervisorLive in HongkongNationality
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Work experience

  • Senior Sales & Engagement Manager

    DCH Business Innovation (formerly Laputa)
    2025.03-Current(a year)
    Focus: Enterprise Sales | Channel Expansion | Engagement| GTM Leadership Lead enterprise sales initiatives Deliver solution selling and consulting service across Salesforce CRM, Loyalty Management, E-Commerce, AI Agent, and Data Analytics solutions. Drive GTM planning, pipeline development, and strategic prospecting. Build and expand channel partnerships with Chinese vendors and technology ecosystems. Strengthen customer relationships and drive expansion/renewal strategies.
  • Solution Director, Business Development

    hi sun fintech - greater china
    2024.09-2025.02(6 months)
    Focus: Fintech Sales Leadership | Account Management Led sales strategy for Fintech solutions including Core Banking, Mobile Banking, Merchant Payments,KYC/AML, and AI-powered CRM. Oversaw pipeline development, pre-sales engagements, and partner collaboration. Managed key accounts and channel development to drive revenue growth. Strengthened customer relationships to increase platform adoption. Strengthened strategic partnerships with regional SIs/ISVs to accelerate deal flow.
  • Enterprise Business Development Director

    One Pacific Consulting
    2022.06-2024.04(2 years)
    Focus: Enterprise SaaS Sales | Account Management | Partner Ecosystem Leadership Drive sales strategy and GTM for SaaS and enterprise applications including ERP (NetSuite), CRM, ITSM, Low-Code Apps, Workflow Automation, and Data/AI solutions. Managed full sales cycle with C-level stakeholders across enterprise accounts. Built and managed a strong channel ecosystem, increasing indirect sales contribution. Led a regional Solution Consulting team to deliver strong presales support and enterprise win rates.
  • Business Consultant / Account Manager

    Infosys Consulting
    2019.01-2021.12(3 years)
    Managed large portfolios of enterprise and commercial accounts for consulting services Developed account growth strategies and identified new revenue opportunities, CX orchestration. Improved pipeline management, revenue forecasting and strengthened long-term client relationships Positioned Infosys in new accounts through consulting value propositions. Specialized in CRM, Core Banking, ERP, and digital engagement solutions
  • Customer Success & Senior Solution Consultant

    sugarcrm - apac
    2015.07-2019.01(4 years)
    Led business development, presales, and customer success across APAC Drove GTM strategy for SugarCRM CX solutions, Marketing Automation, Omnichannel, Data Analytics/AI, Speech Analytics, and Digital Commerce Closed USD500-1M through combined direct and channel sales motions. Built partner ecosystem across Hong Kong, Taiwan, Japan, and Singapore. Enabled regional partners through training, cross-selling, and deal acceleration. Earlier Career – Account Management and Client Facing Roles
  • Client Service Manger APAC

    Intercontinental Exchange (ICE) (previously Interactive Data)
    2013.01-2015.01(2 years)
    key account management and Increased revenue by 20%
  • Regional Presales Manager, Managed demos, workshops, RFI/RFP

    FIS (previously SunGard)
    2010.01-2013.01(3 years)
    Managed demos, workshops, RFI/RFP responses, and best-practice advisory during sales cycles
  • Client Services for Engagement Management

    Numerix
    2008.01-2010.01(2 years)
  • System Analysts, Trading Platform

    Japan Asia Securities, Tokyo
    2002.01-2003.01(a year)

Educational experience

  • The University of Adelaide, Australia

    Master of Business Administration
    2007.09-2008.06(10 months)
  • University of North London

    BSc in Computer Science
    2000.09-2003.06(3 years)

Languages

Japanese
Fluent
English
Fluent
Chinese (Mandarin)
Fluent
Chinese (Cantonese)
Native
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