Summary

Work experience

• Operation Manager

  LESHINES SAUDI ARABIA (Lenovo Group) • Riyadh

  2025.08-Current

  (a year)

  Strategic and results-driven Senior Operations Manager with comprehensive experience directing end-to-end supply chain infrastructure, 4PL logistics, and complex warehouse ecosystems for global technology leaders. Currently leading total logistics, customs clearance, and procurement operations for Leshines on the landmark Lenovo Manufacturing Project within the Special Integrated Logistics Zone (SILZ) in Riyadh. Expert in managing cross-border trade compliance (ZATCA, GACA), automated manufacturing supply chains, and multi-tier 3PL/vendor networks. Executive Leadership & Strategic Management • Direct the complete logistics, customs clearance, and procurement departments for Leshines KSA, serving as the core 4PL operational leader for Lenovo’s premier laptop, server, and desktop manufacturing facility in SILZ. • Lead and mentor a high-performing team of 10 supply chain professionals, driving operational excellence and KPI achievement. • Drive business expansion and new customer onboarding for Leshines 4PL, leveraging regional expertise to negotiate and sign highly profitable vendor contracts. End-to-End Inbound Logistics & Production Supply • Oversee the complete tracking and visibility of high-value manufacturing components from their international origin to the production floor. • Direct the accurate entry of critical shipping milestones into the Lenovo Supply Chain Control (SCC) portal to maintain data integrity. • Manage multi-modal inbound freight flows (Ocean, Air, and Land), coordinating with freight forwarders to guarantee secure on-time deliveries. • Supervise the receiving and movement of raw materials through Lenovo's advanced automated fulfillment centers, including Flat Warehouses and high-density Multi-Level Shuttle Warehouses (多穿仓库). Outbound Logistics & International Export Operations • Manage the finished goods warehouse, ensuring safe storage and systematic inventory tracking as products exit the manufacturing assembly plant. • Oversee the complete outbound export framework for finished electronics leaving the Special Integrated Logistics Zone (SILZ) for international markets. • Direct the creation of Bills of Entry (BOE), coordinate bonded zone custom inspections, and manage final line-haul logistics to departure ports. Customs Compliance & Government Relations • Serve as the primary corporate representative for all high-level communication with Saudi government authorities, including the General Authority of Civil Aviation (GACA) and the Zakat, Tax and Customs Authority (ZATCA). • Lead the customs clearance team and manage selected 3PL custom brokers to ensure rapid, compliant clearance across all ports of entry. • Safeguard operations against legal and regulatory risks by ensuring strict adherence to the special regulations governing Saudi Arabia's bonded zones and SILZ. Procurement & 3PL Vendor Management • Manage the KSA procurement department, overseeing the sourcing, vetting, and performance tracking of all 3PL suppliers and sub-contractors. • Establish stringent service level agreements (SLAs) and build a culture of long-term cost optimization to reduce total operational expenditures. CORE EXECUTIVE SKILLS • 4PL & 3PL Supply Chain Operations: Mega-Project Management, Industrial Manufacturing Supply, End-to-End Logistics Architecture. • Advanced Warehousing: Intelligent AI Warehousing, Multi-Level Shuttle Systems (多穿仓库), Raw Materials & Finished Goods Management. • Trade Compliance & Government Relations: GACA & ZATCA Liaison, Bonded Zone Regulations, Bill of Entry (BOE) Processing, Customs Clearance. • Procurement & Commercial Strategy: Vendor Contract Negotiation, SLA Management, Budget Control, New Client Onboarding. • Technology Proficiency: Lenovo SCC Portal, SAP, Transportation Management Systems (TMS), Warehouse Management Systems (WMS).
• Supply Chain Manager

  荣耀沙特 Honor Saudi Trade Co Ltd • Riyadh

  2024.05-2025.08

  (a year)

  Results-driven Supply Chain Manager with extensive experience managing end-to-end logistics, demand forecasting, and warehouse operations for high-value electronics at Honor Saudi Trade Co Ltd. Proven track record of improving forecast accuracy to minimize Days of Supply (DOS) and prevent market shortages. Experienced in managing third-party logistics (3PL) partners, customs clearance, and multi-department warehouse operations (B2B, E-commerce, and Spare Parts). Demand Forecasting & Inventory Management • Managed the demand forecasting for all new and existing mobile phones, tab, laptop etc based on daily market sales data to ensure high accuracy. • Controlled inventory levels to balance Days of Supply (DOS), successfully preventing financial losses from overstocking and avoiding market shortages. • Maintained daily communication with Regional Headquarters (RHQ) and Global Headquarters (HQ) to align production schedules with Saudi market needs. • Supervised the successful transfer and placement of stocks into the Saudi Central Distribution Center (CDC) warehouse. • Allocated incoming stock to various sales channels based on specific requirements provided by Channel Managers. • Closely monitored daily and weekly market sales performance to adjust supply plans dynamically. Warehouse & Operations Management • Directed daily operations for the Honor CDC warehouse, overseeing all inbound and outbound activities. • Managed three specialized warehouse departments: B2B Warehouse, E-commerce Warehouse, and Spare Parts Warehouse. • Led comprehensive inventory control processes, including monthly, mid-year, and final stock counts, as well as formal stock audits. • Introduced and implemented the Warehouse Management System (WMS) to the team, designing and delivering training programs for warehouse staff. E-commerce & Spare Parts Logistics • Oversaw the entire E-commerce warehouse workflow, including inbound/outbound processing and inventory transfers from the CDC. • Managed E-commerce customer complaints, coordinated RMA (Return Merchandise Authorization) courier logistics, and handled the disposal of scrap products. • Maintained full operational responsibility for the Spare Parts warehouse as a core business KPI. Customs, Logistics & Risk Management • Oversee the performance of the 3PL customs clearance provider to ensure all incoming shipments are cleared quickly and efficiently to reduce port costs. • Managed multiple logistics suppliers to coordinate inbound trucking from the port to the CDC warehouse. • Ensured the safe transportation and storage of high-value and sensitive electronic products (smartphones, laptops, and tablets), maintaining a zero-damage and zero-loss record. Vendor, Finance & Cost Control • Managed the overall operational budget and costs for all logistics and warehouse departments. • Reviewed, audited, and approved invoices from customs, logistics, and warehouse suppliers before forwarding them to the Finance department for payment. • Monitored and evaluated the Key Performance Indicators (KPIs) of all 3PL suppliers under Honor Saudi to maintain high supply chain efficiency. KEY ACHIEVEMENTS • Best Employee Award: Honored by executive leadership for outstanding performance in cost reduction and forecast accuracy. • Cost Optimization: Saved substantial operational costs by streamlining port clearance times and improving warehouse space utilization.
• Transport And Logistics Manager

  San He Logistics And Transport (Zambia) Limited • Ndola

  2022.07-2024.05

  (2 years)

  Resourceful Operations Manager with extensive experience managing bonded warehouse operations, multi-modal transport (road/rail), strategic procurement, and international trade. Specialized in the safe handling, storage, and transport of high-value and dangerous goods in compliance with ISO and international safety standards. Proven track record in executing cost-effective sourcing, negotiating carrier contracts, and optimizing cross-border logistics. Adept at leading teams, implementing GPS tracking, and auditing metrics to drive organizational savings. Bonded Warehouse & Dangerous Goods Management • Directed daily operations for the Bonded Warehouse, ensuring absolute compliance with customs regulations and safety guidelines. • Supervised safe storage, segregation, handling, and labeling of hazardous materials, maintaining a zero-incident safety record. • Managed the inventory lifecycle, optimizing floor space utilization, barcode labeling, and warehouse workflows. • Resolved customer complaints, warehouse discrepancies, and operational issues promptly to protect service standards. Logistics & Supply Chain Planning • Managed end-to-end logistics, warehouse operations, multi-modal transport networks, and customer service teams. • Selected regional/international carriers, evaluated suppliers, and negotiated favorable contracts and freight rates. • Planned and monitored incoming and outgoing cargo shipments to align with client demands and production timelines. • Researched and implemented advanced shipping techniques and optimized routing to improve delivery turnaround times. Transport & Fleet Management (Road & Rail) • Supervised complex shipment distributions from production facilities directly to the end-user via road and rail. • Designed daily and weekly transport routing profiles and tracked cargo and trucks in real-time using GPS systems. • Coordinated with warehouse staff to ensure prompt, damage-free loading and proper cargo securing. • Managed maintenance, service schedules, and repair requirements for all vehicles and material-handling equipment. Import, Export & Cross-Border Compliance • Audited and verified customs clearance documentation for all cargo entering or stored within the Bonded Warehouse. • Maintained strong relationships with customs officials to ensure trucks cleared borders smoothly without administrative delays. • Verified and approved customs clearing agent invoices, coordinating timely payments according to contract terms. Procurement & Strategic Sourcing • Devised sourcing strategies to identify profitable suppliers and establish long-term business partnerships. • Led contract negotiations with external vendors to secure advantageous commercial terms and pricing discounts. • Reviewed and approved purchase orders for equipment, materials, and specialized third-party services. • Maintained risk management for contracts to safeguard against supply chain disruptions and build long-term cost savings. Sales & Contract Management • Sourced, vetted, and onboarded new transport sub-contractors based on cargo requirements and safety standards. • Reviewed Proof of Delivery (POD) documents to confirm cargo receipt before approving transporter invoices for final payment. Team Leadership, Safety & Training • Recruited, managed, and developed a high-performing logistics, driving, and administrative workforce. • Conducted employee training sessions on warehouse machinery operations and safe handling of hazardous materials. • Executed routine safety and compliance audits on equipment and fleet vehicles to meet strict ISO requirements. SKILLS & CERTIFICATIONS • Core Skills: Bonded Warehousing, Dangerous Goods Management (Hazmat), Fleet Routing, Procurement, Contract Negotiation, Cross-Border Customs, ISO Compliance, Team Training. • Tools: GPS Tracking & Telematics, Inventory Software, Microsoft Excel.
• Admin Manager

  华为 - Huawei Technologies (Bangladesh) Limited • Dhaka, Bangladesh

  2020.03-2022.06

  (2 years)

  Bilingual Administration Manager with extensive experience managing corporate administration, procurement, and warehouse operations at Huawei Technologies (Bangladesh) Limited. Recognized with the corporate "COVID-19 War Hero Award" for outstanding emergency response and health logistics that ensured business continuity. Proven track record of bridging communication gaps via seamless English/Bengali to Chinese translation for leadership, local authorities, and staff. Strong expertise in EHS standards, vendor relations, and facilities management. Bilingual Communication & Corporate Liaison • Facilitated critical verbal and written communication between Chinese executive management and local authorities for regulatory compliance. • Translated complex internal documents, reports, and operational procedures between Chinese and local languages. • Provided real-time translation for employees to support daily operations and maintain workplace harmony. • Assisted Chinese culinary staff in communicating with local teams to streamline hospitality and food services. Office, Dormitory & Hospitality Management • Directed travel logistics for international guests and employees, including hotel bookings, dormitory assignments, and visas. • Oversaw strict EHS protocols, managing food, fire, and health safety across the office, canteen, and dormitory. • Supervised main canteen hall operations during meal times to ensure excellent service delivery and satisfaction. • Conducted monthly health and safety awareness meetings with administrative, dorm, and canteen staff. • Managed facilities maintenance, including routine pest control inspections across all company-operated buildings. • Provided cross-functional support to the Service Level Management Committee (SLMC) on critical corporate initiatives. Strategic Procurement & Vendor Management • Cultivated strategic partnerships with suppliers and organized monthly performance review meetings. • Researched vendor pricing via physical market visits and price comparisons to optimize procurement budgets. • Issued formal Purchase Orders (POs) and coordinated monthly food quality and bi-monthly water purification tests. • Developed satisfaction surveys, analyzed user feedback, and compiled quarterly quality-of-service reports. • Tracked monthly procurement expenditures and delivered accurate financial reports to the Finance Department. • Audited and approved vendor invoices, initiated corporate payments, and maintained clear compliance records. • Coordinated emergency and scheduled repairs for canteen equipment and general administrative infrastructure. Warehouse & Inventory Control • Managed goods-inbound workflows, verifying that incoming materials matched PO quality and volume specs. • Audited supplier delivery notes and commercial invoices daily to ensure financial and inventory alignment. • Supervised daily intake of fresh produce, physically verifying quality metrics and exact weights. • Executed monthly warehouse stock counts and generated comprehensive inventory reports to prevent shortages. • Streamlined storeroom organization and created precise asset lists to guarantee a continuous supply of resources. AWARDS & HONORS • COVID-19 War Hero Award | Huawei Technologies o Received top corporate honors for outstanding dedication and crisis management during the pandemic. o Protected employee health by implementing strict lockdown logistics, food safety measures, and medical safety procedures in company dormitories and offices, ensuring zero business disruption. CORE SKILLS • Administration: Facilities Management, EHS Compliance, Travel & Visa Coordination, Team Leadership. • Translation: Professional Interpretation (Chinese/English/Bengali), Intercultural Relations. • Procurement: Vendor Negotiation, Invoice Auditing, Cost Comparison, Budget Reporting, PO Management. • Logistics: Inventory Control, Fresh Supply Logistics, Quality Assurance, Stock Auditing.

Projects

• Global Battery LTD • Dhaka, Bangladesh

  Project Manager

  2016.07-2016.09

  (3 months)

  Resourceful and multilingual Operations and Translation Professional with hands-on experience in construction project support, local procurement, and bilingual communication. Proven ability to bridge communication gaps between Chinese management, Bangladeshi local authorities, and technical teams. Skilled in materials planning, supplier negotiations, and implementing strict site safety protocols. Experienced in coordinating technical workflows, managing vendor relationships, and facilitating local recruitment to ensure smooth project execution.

Educational experience

• Hainan Normal University

  Arts

  2015.07-2020.06

  (5 years)

  Received a prestigious full scholarship from the Confucius Institute in China in 2015, majoring in Chinese Language and Culture.

Languages

Certificates

Skills