MAMOON

Maintenance Service Engineer (Pre Sales, After-sales, R&D)
MalePre-sales technical supportLive in FranceNationality
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Work experience

  • Maintenance Service Engineer (Pre Sales, After-sales, R&D)

    SHENZHEN GROWATT NEW ENERGY CO., LTD. (Islamabad)
    2024.01-2025.01(a year)
    Provided pre- and after-sales technical support and onsite maintenance services for inverters, EV chargers. Daily and monthly report generation, and maintaining the records of replacements and the repaired inverters. Developed and delivered partner training programs with detailed presentations and business growth strategies. Conducted post sale market research and close collaboration with R&D teams to sort technical queries and issues. Managed customer research via technical support to refine sales strategies, helped boost revenue by 17% in first quarter. Repairing of 22MW+ inverters, batteries and assisting supply chain department in managing inventory and repair orders. Conducted marketing initiatives, training sessions, and workshops for distributors and installers across Pakistan, enhancing brand presence and product adoption. Client service and support through collaboration with CSR team addressing the site issues and ensuring the proper functioning of equipment and customer satisfaction on the sites.
  • Manager Supervisor

    TESLA INDUSTRIES (PVT) LTD. (ISLAMABAD)
    2023.01-2024.01(a year)
    Led technical teams (25+ engineers & technicians) ensuring on-time, quality execution. Maintenance of PLC machines optical fiber sensors calibration for the solar tabbing machines. Participated in research and development on the electronic circuit boards (PCBs) of inverters. Customer technical support and repairing of more than 100MW inverter, UPS faults and solar systems on and offsite. Designed and commissioned and installed UPS, grid-tied, hybrid, and off-grid solar PV systems. R&D on inverters PCBs. Supervision of EV chargers, UPS, inverter after-sales record and developing relations with new and existing dealerships. Managed installation of 2 MW of EPC solar, commercial and residential EV charging station projects for commercial clients. Troubleshooting the pressure of flux and hydraulics and resolving faults from PLC based automated solar tabbing machines. Developing a 24kW inverter from scratch, including a user manual and modifications in Infinity HLE 18kW inverters and full capacity testing. Generating new product summaries and detailed reports and manuals for Tesla Industries Pvt Ltd and assisting CEO with new presentation related to products. Troubleshooting and repairing the faults from the batteries, EV, EV Chargers (AC & DC), firmware updates, and the 100MW+ inverters, UPS and fixing them accordingly. Sometimes overlooking of warehouse and inventory management. Developed strategic partnerships, executed sales growth initiatives, and optimized project cost efficiency. Repairing and maintenance of EV and EV Chargers (AC & DC), firmware updates, calibrating the relays of heavy equipment lifts after uninstalling from the site and repairing it in labs when needed. INTERNSHIPS & APPRENTICESHIP
  • Project Team lead

    Pak Aero Safe Drone Solutions (PITB NEPNICS)
    2023.03-2023.09(7 months)
    Apprenticeship. Responsibilities: Design of embedded systems for real-time control and actuation. Participate in the integration and testing of RF modules and subsystems. Learned Python programming for data processing and automation in drone detection. RF detection and signal identification and analysis systems for drone communications. Collaborated with interdisciplinary teams to ensure the effective implementation of the project. USRP and LabVIEW devices to clean and analyze atmospheric signals in order to detect unauthorized drone frequencies and camera use.
  • Trainee Engineer

    FHPP Chashma, Mian Wali
    2022.09-2022.10(2 months)
    Responsibilities: Examined the relays located at the top of the damaged spillway. The generator was shut down for maintenance.
  • Trainee Engineer

    NTDC
    2022.08-2022.09(2 months)
    Responsibilities: Participate in testing SF6 circuit breakers and other types of equipment (mechanical and electrical protection relays). Learned about the equipment’s of the grid station, including the 450 MVA transformer, and other equipment’s on them.

Educational experience

  • universite de grenoble alpes

    Electrical Engineering and Control Systems
    2025.09-2026.06(10 months)
  • Comsats University Islamabad, Wah

    Electrical Engineering; Major: Power, Minor: Electronics
    2019.09-2023.06(4 years)
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