Work experience

• 采购

  Hisea

  0001.01-Current

  (2025 years)

  一、岗位职责 1. 负责公司采购部门的日常管理和运作，制定和执行采购计划，确保物资按时、按 质、按量供应。 2. 寻找、筛选、评估和建立与供应商的合作关系，进行供应商的管理和维护，包括谈 判采购合同、监督交货期、处理质量问题等。 3. 收集、分析市场信息和行业动态，掌握物资价格波动情况，降低采购成本。 4. 负责采购订单的下达和跟进，确保采购流程的顺利进行，及时处理采购过程中的问 题和纠纷。 5. 参与库存管理，根据销售和生产需求，合理控制库存水平，避免积压和缺货现象。 6. 协助财务部门进行采购成本的核算和控制，提供相关采购数据和报告。 7. 完成上级领导交办的其他工作任务。
• 亚马逊运营

  The Gud Company

  2022.07-2023.11

  (a year)

  As a Store Support Associate Team Leader 1、负责处理 Amazon 美国站点的店铺邮件，管理品牌售后邮箱，妥善处理客户邮件，订单纠纷以及负面feedback ，保持账号良好运营状态，售前，售中，售后的客户服务； 2、负责产品，控制账号风险，规避各类账号安全问题，保持良好的信用度； 3、跟踪产品的售后反馈情况，定期整理售后问题，反馈给开发与运营进行产品和页面 改善，解决客户问题，提高产品口碑 4、负责日报，周报，月报 5、订货，预报，listing ，管理 FBA等 1. Models and delivers outstanding customer service. 2. Sets and achieves the highest standards of retail execution. 3. Works with Team Leader to achieve cost, margin, expense and labor targets. 4. Follows through on all customer questions and requests; resolves concerns as needed. 5. Works with Team Leader to resolve team concerns or issues. 6. Evaluates and documents Team Member work performance. 7. Functions as point person and departmental person in charge in absence of Team Leader. 8. Consistently communicates and models Work Force Management vision and goals. 9. Sets and achieves the highest standards of retail execution. 10. Fosters and encourages a positive environment of outstanding teamwork, mutual respect, and exceptional morale. 11. Maintains awareness of customer flows and needs and directs Team Members as necessary to satisfy and delight customers; responds promptly to customer needs and questions. 12. Selects, trains, develops, mentors, motivates, and counsels Team Members in a manner that sustains a high-performance team and minimizes turnover. 13. Provides timely, thorough, and thoughtful performance evaluations.
• Automotive researcher

  Segment Y ltd

  2014.09-2022.07

  (8 years)

  内容: 担任职位:市场研究员 (全职，正式编制) 工作职责 - 负责对汽车不同细分市场，不同车型对应的消费者群体定位进行研究; - 负责对不同品牌、车型的流通渠道及分销渠道深入分析，以质量为基础撰写研究报告 给到 客户; - 每日、每周、每月维护及整理数据，定期导入公司内部数据库中，保证数据准确性和 时效 性 • Led and executed remote market research initiatives focused on the automotive industry within Southeast Asia. • Conducted comprehensive analyses of market trends, consumer behaviors, and competitor activities to provide actionable insights to clients. • Developed and maintained databases of automotive industry statistics,enabling data -driven decision -making. • Collaborated closely with cross -functional teams of writers, analysts, and editors to produce high -quality news content, articles, and reports. • Managed and coordinated editorial calendars to ensure timely delivery of content and meet deadlines consistently. • Curated and edited automotive news stories covering a wide range of topics, including product launches, industry events, technological advancements, and regulatory changes. • Utilized remote collaboration tools and communication platforms effectively to facilitate seamless teamwork across international boundaries.
• 人力资源主管

  福特汽车（越南）有限公司

  2010.09-2014.08

  (4 years)

  人力资源管理： -负责福特汽车（胡志明市）办事处新员工招聘工作，进行人员寻访、面试以及新员工 入职； -对新员工进行培训、监督及分析新员工的工作状态，及时反馈给用人部门。 行政管理： -负责员工日常行程安排，会议记录、差旅及住宿安排： 负责办公室各部门后勤保障工作，采购办公必需品，跟供应商保持良好合作关系 Supported Sales and Marketing departments with effective correspondence management, document coordination and customer relations. • Booked flights, car rentals and hotel accommodations for business travel for Sales and MKT Departments. • Organized international and domestic travel arrangements for up to Sales/Service and MKT staff members in office, including all transportation and hotel stays. • Kept detailed records of supplies and office equipment use to effectively budget and make orders for new supplies. • Performed general office duties, including answering multi-line phone system, routing calls, delivering messages to staff and greeting visitors. • Assisted upper management by coordinating travel plans, coordinating special event and taking meeting minutes. • Applied advanced administrative and analytical skills in overseeing day-to day operational activities. • Tracked and recorded expenses and reconciled accounts to maintain accurate, current and compliant financial records. • Worked with upper management to complete complex projects on tight budgets within specific timelines.

Educational experience

• Hongbang International University

  Auditing and Accounting

  2010.10-2013.10

  (3 years)

  Auditing and Accounting

Languages

Certificates