Product Development: Working closely with cross-functional teams such as product management, engineering, design, and marketing to drive the development of new services products. Pricing and Revenue Optimization: Collaborating with finance and pricing teams to develop effective pricing strategies for services products. This involves conducting pricing analysis, monitoring competitive pricing trends, and maximizing revenue generation through appropriate pricing models and strategies.

- Region's Channel services directions drive channel and customer success.- Develop close relationship with channel partner and end customer. - Allocate support needed in country, manage channel and customer expectation. - Ensuring in country spare part and jigs tools available all times. - Resellers’ performance requirements, product line and service offerings - Act as the single point of contact for communicating operational issues and solutions to accounts Work with functional experts to understand account business problems & processes and drive for solution - Identify and feedback process improvement opportunities of channel - Proactive communication to customers / partners on services status and new products improvement - Strengthen business relationships with customers - end-users, partners, sales, and internal stakeholders - Manage escalation for RMA/DOA - Drive and participate in NPI engagement with resellers - Lead or participate in cross-functional initiatives/projects.

- Ensure Channel services directions drive customer success.- Develop close relationship with channel partner with end customer. - Allocate support needed in country and meet region P&L requirement.- Ensuring partner have sufficient and reliable part and Tools. - Remain knowledgeable of Resellers’ performance requirements, product line and service offerings - Act as the single point of contact for communicating operational issues and solutions to accounts Work with functional experts to understand account business problems & processes and drive for solution - Identify and feedback process improvement opportunities of channel - Proactive communication to customers / partners on services status and new products improvement - Strengthen business relationships with customers - end-users, partners, sales, and internal stakeholders - Manage escalation for RMA/DOA - Drive and participate in NPI engagement with resellers - Lead or participate in cross-functional initiatives/projects.

- Analyze the demand in conjunction with customers on distribution flexibility of services package.- Participate and drive Channel engagement program with country services manager- Project management- Provide technical report to Channel and solution KPI improvement review and continuous plan. - Lead Product life cycle announcement and & NPI program engagement.- Identify and drive process improvement opportunities of channel- Analyze install base and product tracking > customer experiences

- Lead for HP Indigo Digital Front End Production Pro for APJ- Responsible for Product’s new release and tracking- Focal point knowledge transfer to each country internal & external- Provide and develop training material for engineer skill development- Technical note writing.- Troubleshooting and Bugs fix- Act as single point contact between R&D with in country engineer.- Manage information and knowledge sharing- Beta Program lead for the region