Work experience

• Sales & Marketing Manager

  Chailai Intertrade Co., Ltd

  2022.12-Current

  (3 years)

  (3 years 4 months) มหานคร, กรุงเทพมหานคร, ประเทศไทย 1 year 1 month
• Customer success

  Makro PRO

  2022.06-2022.11

  (6 months)

  Selected to manage the Top 100 highest-GMV accounts, focusing on retention and revenue growth. • Identified upsell and cross-sell opportunities to expand product penetration and support NPD listings. • Retained key customers in a highly competitive market against online platforms, nearby retailers, and local wholesalers. • Built strong relationships with key decision-makers to secure repeat orders and long-term partnerships. • Monitored account health and market activity via CRM insight to adjust strategies.
• Buyer acquisition

  Makro PRO

  2021.11-2022.05

  (7 months)

  Joined Makro PRO during its pre-launch phase, driving early market development and customer acquisition in the HoReCa segment as the platform scaled. • Field visits to HoReCa prospects to present the platform’s value proposition. • Cold calls to generate new leads, schedule meetings, and convert prospects into active customers. • Achieved 35–60 new customer acquisitions per month. • Recognized as a top performer for new customer acquisition during the platform’s expansion phase.
• Business Development Manager

  Ferry advice co. ltd

  2020.03-2021.10

  (2 years)

  (1 year 8 months) Joined Ferry Advice at the launch of its tour package project, where I built the commercial and marketing engine from scratch and established a new revenue stream that expanded the company’s sales beyond its traditional ferry ticket business. • Designed and launched B2B & B2C tour packages from scratch, developing pricing and profit structures and building partnerships with hotels and operators. • Built an inside sales process and inbound marketing engine that improved lead conversion and supported scalable revenue growth. • Achieved #1 SEO ranking for key search terms, driving consistent online lead generation. • Grew Facebook followers from 25K to 60K (+140%) within 20 months through data-driven content planning and continuous performance analytics.

Educational experience

• Rajamangala University of Technology Krungthep

  English for International Communication

  2016.06-2020.02

  (4 years)

Certificates